ETS Group
Internal Sales Engineer - Precision Components & Systems
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Internal Sales Engineer (Electromechanical Components & Systems)
A new vacancy for an Internal Sales Engineer with the small UK division of a global engineering manufacturer of precision electromechanical components and systems.
Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will also be required to communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently.
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Key Responsibilities:
- Respond to incoming customer calls, emails - verify product availability, pricing, and shipping details.
- Work closely with internal departments and external sales colleagues.
- Use SAP and CRM systems to manage customer and sales information.
- Provide occasional support for warehouse activities when required.
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Candidate Profile:
- Experience in technical sales support role in Manufacturing or Engineering environment.
- Good basic Mechanical and/or Electrical Engineering knowledge and used to discussing technical matters with customers.
- Knowledge of Microsoft Office, SAP, Salesforce (or similar CRM).
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