Denmans Electrical
Internal Sales Executive
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Internal Sales Opportunity – Bury St Edmunds
Are you looking for an opportunity where you can deliver customer excellence, evolve trusted customer partnerships, and become a subject matter expert?
If so, our Internal Sales Opportunity based at our Bury St Edmunds branch could be the perfect next step!
About Rexel
Rexel is a global leader in electrical wholesale and an expert distributor of electrical and energy-efficient products and services. Our mission is to provide smart electrical solutions that enhance comfort, safety, and security for our customers’ homes, businesses, and industries.
We’re searching for fresh thinkers, team players, and positive individuals like you to contribute to our exciting journey.
Key Benefits of a Career with Rexel
| Benefits | Details |
|---|---|
| Contributory pension scheme & life assurance | Secure your future with comprehensive benefits. |
| Partnership-related bonuses | Notification of the Performance-Related Bonus Scheme. |
| Annual leave | 33 days per year, including bank holidays, with added flexibility to buy & sell holiday and enhanced parental leave. |
| Support & Development | Extensive learning opportunities from your very first day. |
| Wellbeing | Free virtual GP service, Healthy Mind Champions, and more. |
| Perks | Staff discounts, exclusives on holiday offers, and free financial support & education. |
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Job Description
You will serve as the key contact for existing customer accounts and play a critical role in business growth to meet branch targets by delivering an exceptional sales service.
Responsibilities:
- Provide outstanding customer care to key clients via phone, branch visits, and emails – fostering long-term loyalty.
- Manage and grow a live customer portfolio while expanding into new accounts to drive profitability.
- Become the first point of contact for key customers, understanding their needs and nurturing relationships.
- Build strength in acting as the subject matter expert for customers, ensuring their satisfaction.
Additionally, you may help the branch team as follows:
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- Support the Trade Counter to assist customers in person.
- Pick and pack orders efficiently in our warehouse to guarantee prompt delivery.
Qualifications & Requirements
Rexel values personal potential and behaviours over specific qualifications. Critical traits for success in this role include:
- Collaboration: Building long-term partnerships and achieving shared goals through teamwork.
- Accountability: Taking initiative, overcoming challenges, and ultimately meeting and exceeding commitments.
- Customer-Focused: Developing strong customer relationships with customer-centric problem-solving at heart.
For optimal fit, we seek:
- Experience in a competitive customer-facing role with proven success in exceeding sales targets.
- Self-motivated, proactive individuals who enjoy building relationships effectively through face-to-face and phone-based interactions.
- A flexible, resilient approach with the ability to operate under pressure while recognizing business development opportunities.
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