SCM Handling
Internal Sales Executive – Robotics & Automation
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Internal Sales Executive – Robotics & Automation
Location: Taunton, Somerset (predominantly office-based with some travel at the discretion of the business)
Salary: £32,000 – £38,000 + performance-related bonus
Type: Full-time | Permanent
About SCM Handling
SCM Handling is a specialist provider of bespoke robotic and automated handling solutions for the food & beverage, logistics, and FMCG (Fast-Moving Consumer Goods) sectors.
With over 20 years of experience, we design and deliver high-performance systems including:
- Palletising
- De-palletising
- Sub-zero automation
- Roll handling
- End-of-line solutions
Our focus is on engineering excellence, reliability, and long-term partnerships.
The Opportunity
This is a key commercial role within the business, working closely with senior leadership to develop and progress new business opportunities.
You’ll play a hands-on role in shaping bespoke automation solutions, supporting projects from initial enquiry through to quotation, while building strong relationships with customers across multiple sectors.
This is an excellent opportunity for someone looking to build a career in technical or external sales within a fast-growing automation business.
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Key Responsibilities
- Manage inbound customer enquiries and assess project requirements
- Prepare budget estimates, quotations, and detailed proposals
- Work closely with the Sales Director and Operations Director to qualify and develop opportunities
- Support the external sales team with follow-up, pipeline development, and customer engagement
- Engage with prospects to understand applications and help shape tailored automation solutions
- Proactively generate new business opportunities through outreach and LinkedIn activity
- Maintain accurate records of enquiries, quotations, and activities within the CRM system
- Identify opportunities for repeat business, upgrades, and new applications
- Support marketing initiatives, including campaigns, case studies, and events
- Work towards individual and team sales targets
About You
Preferred Qualifications
- Experience in internal sales, technical sales, or an engineering-led environment
- Strong communication skills, able to engage both commercially and technically
- Confident, professional telephone manner and customer-facing approach
- Self-motivated, proactive, and comfortable taking initiative
- Highly organised with strong attention to detail
- Able to manage multiple enquiries in a fast-paced environment
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Technical Skills
- Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
- Interest in automation, engineering, or industrial systems is advantageous
- Experience using CRM systems is desirable but not essential
What We Offer
- Competitive salary of £32,000 – £38,000, depending on experience
- Performance-related bonus scheme
- Opportunity to work within a growing, highly specialised automation business
- Direct exposure to senior leadership and high-value projects
- Ongoing training and development in robotics and automation
- Clear progression path into external or technical sales roles
- Supportive, collaborative team environment
- Pension scheme
- Private healthcare
- 25 days holiday + bank holidays
Apply Now
If you’re looking to develop your career in a technically focused sales environment and want to be part of a growing automation business, we’d love to hear from you.
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