U Value Insulation Group
Internal Sales Representative (Merchants)
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Internal Sales Representative (Merchants)
Location: Kings Norton, Birmingham (office based)
U Value Insulation is an established international company, with over 40 years’ experience in the building industry. Offering a vast product choice combined with in-depth technical expertise, we distribute an extensive product catalogue for **floor-, wall-, and roof-**related applications, ensuring a one-stop shop for all customer needs. Our product range includes thermal, acoustic, and fire protection insulation, featuring the best brands and highest-quality products at competitive prices.
About the Role
U Value Insulation is experiencing rapid expansion and is recruiting an Internal Sales Representative specialising in the Merchant business stream. This office-based role in Birmingham’s branch focuses on building strong internal sales relationships while growing the company’s revenue.
The ideal candidate will:
- Develop their own customer base through direct engagement with merchants
- Strengthen relationships, retentions, and cross-selling opportunities
- Represent the brand effectively to drive company growth
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Responsibilities
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Customer Relationships:
- Build and enhance relationships with existing customers to boost satisfaction, retention, and cross-sales
- Maintain engagement with decision-making stakeholders within the construction industry
-
Sales & Growth:
- Implement CRM systems (training provided) for data management and reporting
- Represent the company at industry/supplier network events
- Achieve assigned Sales KPIs set by management
-
Sales Proposals & Strategy:
- Develop tailored customer proposals with precise costings and evaluations
- Work collaboratively with Sales, Customer Operations, and Logistics teams
-
Professional Development:
- Attend monthly team meetings and provide reports as required
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Requirements
Experience & Skills
- 2-3 years in a sales or technical role (desirable)
- Proven telesales experience; must possess a charismatic, tenacious approach
- Familiarity with construction and/or building materials advantageous
- Strong communication, presentation, and IT skills
- Adaptable, self-driven, and team-oriented
- Strong negotiation skills with proven results
- Ability to thrive in fast-paced, high-growth environments
Personal Attributes
- Confident, outgoing, energetic, and target-driven
- Organisational prowess with a results-focussed mindset
Benefits
- 24 days annual leave (including 2 further days bonus leave)
- Company pension scheme
- Group life cover
- Health Cash Plan (cost-effective support)
- Bike-to-work scheme (tax-efficient incentive)
- On-site parking
- Employee assistance program (24/7 support)
- Refer-a-friend scheme (bonus rewards)
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