Arden University
International Admissions Officer
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International Admissions Officer
Salary: £33,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Head of International Admissions
Department: International & Partnerships
Click here to read the full job description and view our excellent benefits here
This role operates on a hybrid working arrangement that will require 1 days travel into our Coventry head office or per month.
This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.
About Arden University:
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
About our Department:
International and Partnerships is responsible for driving the international agenda within the institution, with a focus on international student recruitment and partnerships. The Global Development Office, is structured into 3 intertwined areas:
- International Recruitment
- International Admissions and Conversion
- International Partnerships
About the Opportunity:
The International Admissions Officer will play a key role in supporting the Admissions process for a range of applicants, from application to enrolment and ensuring compliance with the University’s Admissions Policy and Code of Practice and to meet University targets. The post holder will provide advice, guidance and support to applicants on all aspects of the admissions process helping to overcome any barriers to access.
The primary focus of the role is dealing with a wide range of applications to the University; making decisions on both undergraduate and postgraduate taught applications against set entry criteria, and for building/maintaining excellent working relationships with colleagues in academic areas and external stakeholders.
About You:
As an International Admissions Officer, you’ll play a key role in processing undergraduate and postgraduate applications from international students. You'll ensure decisions are made in line with university admissions policies and UKVI regulations while maintaining exceptional standards of customer service.
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You’ll build strong working relationships with applicants, agents, and colleagues across the university, supporting applicants from their first inquiry through to enrolment.
You will need to:-
- Assess and process international student applications, making decisions on offers, rejections, and withdrawals.
- Apply and interpret UKVI policies and the university’s admissions criteria.
- Investigate supporting documentation and liaise with applicants or agents as needed.
- Detect fraudulent applications and verify international qualifications.
- Conduct pre-CAS assessments and ensure compliance with sponsorship requirements.
- Provide tailored advice to applicants and agents on course options and admissions.
- Maintain up-to-date records and ensure accuracy in the student management system.
Essential requirements:
- Experience of working in UK Higher Education, specifically within an international admissions or recruitment role.
- Strong understanding of UKVI regulations.
- Proficiency in Microsoft Office and student record /CRM systems.
- Excellent communication, organizational, and analytical skills.
- A proactive, team-oriented approach with a strong customer service ethos.
- Degree or equivalent experience required.
- Commitment to ongoing professional development.
Desirable requirements:
- Experience with ECCTIS and working with external agencies.
- Knowledge of international education systems.
- Willingness to travel occasionally, including overseas and support events during evenings or weekends.
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- BUPA Cash Plan
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
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Our Values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Closing Date: Sunday 19 July
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion:
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.
If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement:
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa, or fulfil the criteria we have for providing sponsorship. However we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
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