Homes for Students
International Bookings Co-Ordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Homes for Students is the UK’s largest independent provider of Student Accommodation. We are currently looking for an International Bookings Co-Ordinator to join our Sales team based in Liverpool, working 40 hours per week on a rota basis.
As an International Bookings Co-ordinator, you will be an active, contributing member of the international bookings team, which involves dealing with and verifying international student bookings. You will be responsible for ensuring all international bookings are verified and processed using all routes for contacting, as well as following up on enquiries to convert them into sales. You will work closely with the internal sales team as well as working closely with the partnerships team to deal with international agent enquiries. The student experience is at the forefront of everything we do, so you'll be passionate about delivering top customer service. You have a clear understanding of each property's proposition and USPs along with clear knowledge of our policies and procedures.
Job Type:
Full time (Monday-Friday) with occasional weekend work during peak period.
Accountabilities/Responsibilities
- Managing international enquiries from multiple communication channels including phone, live chat, email, web, and social media.
- Contacting all international students to verify their bookings.
- Having an in-depth understanding of the housing market for overseas students.
- Tracking and monitoring trends and patterns and feeding them back.
- Updating all databases accurately to allow for effective analysis.
- Complying with Health and Safety working practice in accordance with the company’s policy.
- Being flexible and working effectively with other colleagues.
- Ensuring all international enquiries are followed up using all routes for contacting.
- Demonstrating a clear knowledge of the booking system.
- Demonstrating a clear knowledge of the properties and keeping up to date with all activity throughout the year.
- Ensuring deadlines are met.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills
- Ability to work with minimum supervision and to tight deadlines.
- Ability to work as part of a team.
- Excellent organisational skills and time management skills.
- Ability to deal effectively with people at all levels.
- Ability to achieve goals and targets within timescales.
Personal Qualities
- Likes interaction with others.
- Natural communication skills.
- Self-motivated and able to work as part of a group as well as independently with minimum guidance.
- Confidence in taking the initiative and making decisions.
- Delivering high standards.
- Commitment to equal opportunities.
- Willing to be flexible and respond to changing circumstances.
- Demonstrate a positive ‘can do’ attitude and to become quickly established to add value to the business.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s On Offer
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
If this sounds like the role for you and you have the skills, knowledge, and experience required, we would love to hear from you!
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills