Wells Fargo
International Enterprise Functions Compliance & Operational Risk, Technology and COO
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About This Role
At Wells Fargo, a global and award-winning bank, we are seeking an experienced professional to join our Compliance and Operational Risk Department as the senior leader responsible for Technology Function coverage supporting international business activities.
The Senior Risk Manager / Head of Compliance & Operational Risk (Technology) is a critical role based in the United Kingdom, requiring responsible oversight for compliance and operational risk management of Technology as a function.
The Core Focus
Acting as a subject matter expert on regulations and operational risks relevant to Technology, ensuring proactive risk management across globally applicable standards, including emerging tech risks like Artificial Intelligence (AI). Collaboration with US and international teams through Wells Fargo’s global CIB human resources and resource infrastructure is essential.
Rooted in Wells Fargo’s Independent Risk Management (IRM) team, this role ensures adherence to federal, state, agency, legal, regulatory, and corporate policy requirements, while providing governance, oversight, and rigorous challenge around operational risk exposures arising from failed internal processes, systems, or external events.
Key Responsibilities
Security, operational efficiency, and regulatory compliance are non-negotiable for leading Wells Fargo's Technology function. This senior-oriented role includes:
Strategic Oversight & Leadership
- Function as Senior Contribution to the Technology team’s Compliance and Operational Risk management, with accountability for Data Management, Information Security, and AI-related risks aligned with Corporate and Investment Banking (CIB), Commercial Banking, and Global Payments and Liquidity.
- Serve as a subject matter expert, advising on regulatory frameworks, with expertise on the AI risk landscape, its emerging threats, and the need for technological adaptability.
Risk & Compliance(v2) Advisory & Control
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Provide proactive value-add advice on:
- Technical regulatory compliance pertaining to Technology.
- Operational risk gaps.
- Effective monitoring and escalation of emerging risks.
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Serve as a trusted risk partner engaging closely with Technology functions and lines of business to ensure risks are identified and addressed proactively.
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Partner in business-led projects involving new technological initiatives to raise the bar on risk awareness and mitigation.
Global Collaboration & Influence
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Engage with International Operational Risk and Compliance teams to deliver expertise in:
- Regulatory change management.
- Risk assessments (1st & 2nd line).
- Policy development and training.
- Monitoring and reporting.
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- Make time-sensitive decisions, escalate appropriately, and advocate for compliance excellence at governance forums such as committees. Collaborate with colleagues across global enterprises, ensuring adherence to Wells Fargo’s risk and compliance needs.
Talent & Operations Management
- Manage development, execution, and monitoring of compliance & risk programs in:
- Technically complex areas that may span multiple lines of business.
- Holistic risk management frameworks.
- Ensure risk mitigation strategies are aligned with business objectives, without compromising operational efficiency.
- Lead initiatives that shape high-impact risks — taking a hands-on approach around talent development and aligning it with human resources objectives.
Education & Qualifications
A robust blend of expertise and qualifications defines this role’s success:
Industry & Regulatory Expertise
- Master’s degree/Relevant University Degree with a strong academic standing, preferably in law, finance, or risk management.
- Demonstrated professional experience/competency (such as society member/chartered qualification) in Compliance/Operational Risk compliance or risk management frameworks within financial institutions. Preferred qualifications: CORP, CAMS, SSCP, CISSP, or CFA.
- CIB/proficiency equivalent with experience navigating corporate governance, risk management, or legal challenges in Financial Services.
Technical Proficiency Required
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Operational Risk Management expertise:
- Technological maturity and resilience engineering knowledge, including disaster recovery, incident management, network security, and asset lifecycle management. Depth of knowledge in assessing systems such as:
- Availability & accountability effectiveness in intricate environments.
- Technological maturity and resilience engineering knowledge, including disaster recovery, incident management, network security, and asset lifecycle management. Depth of knowledge in assessing systems such as:
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Information Security expertise:
- Advanced understanding of frameworks (NIST, ISO 27001).
- Identity & access management, threat detection, and vulnerability assessment.
- Hands-on incident detection and mitigation to drive security defense strategies against emerging threats.
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Data Risk expertise:
- Data governance, data architecture, and protection, including:
- Data classification, compliance, and lifecycle management.
- Integrity & alignment of privacy & secure data transmission with regulatory demands.
- AI industry expertise and ability to monitor emerging AI regulations.
- Data governance, data architecture, and protection, including:
Soft Skills & Mindset
- Critical thinking and analytical acumen: Aptitude to assess ambiguity and formulate practical solutions. Track record of effectiveness in scaling strategy into action.
- Proven resilience, adaptability, and self-starter brilliance thrives under fast-paced demands.
- Prudent judgement and discernment: Align risk with business needs and prioritize with strategic balance.
- Sheer intellectual flexibility & debate-sharpening capability across multiple stakeholder vantage points.
- Balancing business pragmatism and constructive challenge.
- Strong communication. Articulating complex risk themes simply and crisply for execution.
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Wells Fargo’s Formal Standards & Fit
- Excellence culture sufficiency — Not merely compliance, but ethical alignment through:
- Service-led mindset and stakeholder prioritization.
- Les Spectrum Incident incident/harm assessment.
- Transformation-on-pinnacle commitment.
- Judgement: Trust built on timeous escalations and accountability.
Position Requisites: Soft & Hard Skills
Preferred Programmatic Skills
- Attendance at conferences/webinars relevant to technological security risk trends, AI risk, and computerized dossiers advances.
Values
Understanding and embodying Wells Fargo’s principles provide depth to accountability and culture:
- Client Focus: Internal/External Customer Service Orientation.
- Trust: Integrity and openness of communication.
- Teamwork: Collaboration experiences, embracing diversity.
- Outperformance: Exceeding objectives by standards and deliverables.
Core Competencies
- Building Organizational Talent: Talent engagement, coaching, and growth-prompts to enhance team motivation and business objectives.
- Change Leadership: Proactively reshaping functions for innovation.
- Global Acumen: Perception & adaptation to ever-changing geopolitical and economic climates.
- Strategic Relationships: Building networks that weaken policy silos and smooth risk collaboration.
- Client Orientation: Placing client/customer needs as inviolable rails to execute value.
Posting Closing Date
30 July 2026 (Applications may close earlier, particularly should high demand for this role warp)
Employment Notice
Wells Fargo maintains an equal-opportunity employer stance. All applicants receive equitable evaluation based on merit, without view to race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or disability.
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Candidates can opt for accommodation requests under The Americans with Disabilities Act (ADA). For guidance, contact Disability Inclusion at Wells Fargo.
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All conduct, including third-party dialogue, must align with company policies. Plagiarism or deceptions may invalidate hiring.
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Employer Drug & Alcohol Policy: Welcome reference to policies which prohibit illegal usage. An established resource made accessible here.
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