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Intervention Worker
Intervention Worker – Approved Premises
Hestia, Criminal Justice Service (Highbury)
About Hestia
At Hestia, we’re driven by our core values—equity, diversity, and inclusion—to empower individuals to rebuild their lives and achieve independence. We’re currently looking for a passionate Intervention Worker to join our Criminal Justice Service, specifically in our Highbury Approved Premises.
Responsibilities
As an Intervention Worker at Hestia’s Highbury Approved Premises, your role will directly impact the lives of residents transitioning from prison back into the community. Expect a dynamic, varied schedule and responsibilities such as:
- Supporting high-risk individuals by preparing meals, enforcing structured routines, and fostering positive behavioural change.
- Collaborating with probation services, external agencies, and rehabilitation plans to help residents build independence and self-sufficiency.
- Guiding residents through curfew compliance, drug/alcohol testing, and adherence to Hestia’s policies and Ministry of Justice guidelines.
- Supervising and empowering residents to take responsibility for their own lives—without doing things for them—while delivering necessary support and supervision.
- Documenting daily activities, record-keeping, and safeguarding training compliance.
- Assisting in running leisure, gardening, and learning activities to promote pro-social behaviour.
- Maintaining the safety, security, and cleanliness of the premises through regular checks.
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Key Requirements
Skills & Competencies
Successfully in this role, you should demonstrate:
- Strong communication skills—giving a responsive, optimistic, and flexible approach when engaging with residents.
- Resilience and adaptability—capable of handling emotional and behavioural challenges, including trauma impacts.
- Authority and boundary-setting—balancing firmness with a positive approach (never punitive).
- Attention to detail for record-keeping, while maintaining strict confidentiality.
- Team-collaboration skills—leading by example and supporting team efforts.
- Practical hands-on abilities—cooking, tidying, activity tasks, and gardening.
- Safeguarding awareness and proactive prevention of risks.
Experience & Attitude
While you don’t need to tick every box, here’s what we’ll be looking for:
- A willingness to take on a hands-on, unstructured role with minimal direction.
- Empathetic but professional approach to difficult behaviours.
- Comfort with shift work, including early mornings, late nights, weekends, and bank holidays.
- Lived experience (if applicable) in working with marginalised or justice-involved groups—this is welcomed but not mandatory.
This role is open only to female applicants, in line with equality legislation and the genuine occupational requirement for the position.
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About the Team Structure
Interview Process
We keep things simple:
- Shortlisting Call – A conversation with our recruitment team to explore your alignement with Hestia’s mission and values, plus an expectation-setter.
- Competency & Values-Based Interview – Face-to-face with the hiring manager to assess fit.
Additional stages may be introduced if needed—nothing to worry about.
Hestia’s Commitment to Equality, Diversity & Inclusion
We believe a varied team strengthens our mission. We’re committed to:
- Employment diversity from different backgrounds, experiences, and communities.
- Supporting applicants, staff, and volunteers from all walks of life, ensuring accessibility, fairness, and young people.
Safeguarding Employees & Residents
Hestia is committed to safeguarding all adults and young people in our care. Responsibilities include:
- Completing mandatory safeguarding training.
- Reporting any concerns in line with agency guidelines.
Our Commitment to Disability-Inclusive Sourcing
Hestia is a Disability Confident Leader, meaning:
- Protecting the rights of disabled individuals throughout recruitment.
- Offering a guaranteed interview guarantee for applications with disabilities meeting minimum criteria.
- Identifying and providing reasonable adjustments at every stage of employment.
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