Children's National Hospital
IS Program Manager
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Senior Program Manager (Information Services) – Children’s National Hospital
Department: 10015 – Information Resources
Pay Range
$131,060.80 – $218,441.60
Why Join Children's National IT?
Children’s National Hospital’s Information Technology team is entrusted with advancing pediatric healthcare through forward-thinking technology. Our mission is to deliver transformative solutions that empower clinical care, research, operations, and optimal patient experiences.
We thrive on collaboration across clinical teams, leadership, and operational stakeholders, implementing scalable systems that drive operational efficiency, research advances, and healthcare excellence. By working across enterprise-wide initiatives, our teams ensure seamless digital health transformation, secure data management, and strategic integration of emerging technologies.
Our recognized strengths lie in:
- Enterprise-scale technology and digital transformation programmes
- Cutting-edge healthcare innovation, including AI and analytics
- Cybersecurity, EHR optimization, and cloud modernization
- INspiring teams committed to mission-driven impact
- Meaningful growth: career development, mentorship, and professional learning
- Cross-functional partnerships with senior leadership and business units
The IT organisation spans diverse specialties:
- Digital Health
- Epic and Clinical Applications
- Cybersecurity
- Data & Analytics
- Artificial Intelligence
- Infrastructure & Cloud Services
- Software Development
- Enterprise Architecture
- Project and Program Management
- IT Operations
- Information Security
About the Role
You will play a critical leadership role in orchestrating and managing complex Information Services programmes, from inception to delivery. As a strategic driver, your responsibilities will extend across:
- Collaborating with cross-functional teams (developers, architects, analysts, vendors)
- Stakeholder management at all levels, from frontline teams to C-Suite
- Ensuring alignment between technology and business goals
- Mentoring junior talent and fostering collaboration
This position demands agility, end-to-end ownership, and a commitment to driving IT excellence. If you thrive in mission-driven environments that leverage technology for patient impact, join us in delivering exceptional healthcare—children first.
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Responsibilities
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Strategic Programme Leadership:
- Define scope, objectives, deliverables, budgets, and timelines for high-impact IT programmes.
- Develop programme roadmaps and align with organisational strategy.
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Stakeholder & Risk Management:
- Serve as the key interface for programme-related queries and escalations.
- Identify and mitigate risks/proBLEMS using proactive strategies.
-
Execution & Collaboration:
- Partner with cross-functional teams to prioritise requirements, allocate resources, and resolve dependencies.
- Champion best practices for programme execution (e.g., Agile/Scrum methodologies).
-
Feedback & Reporting:
- Track KPIs and programme metrics, providing insights to senior leadership.
- Prepare clear, actionable reports and stakeholder communications.
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Vendor & Relationship Management:
- Facilitate vendor selection (including outsourced services) and partnership engagement.
- Monitor performance and cost-efficiencies throughout programme lifecycles.
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Talent Development:
- Support junior programme/project managers with mentorship and knowledge shared.
Requirements
Education
- Minimum: Bachelor’s degree in Information Technology, Computer Science, Business Management, or a related field (Required)
- Preferred: Master’s degree in similar disciplines (Preferred; not required)
Experience
- 5+ years as a Senior Project Manager or equivalent role, with a proven track record in IT or Healthcare sector (Required).
- Demonstrated ability to manage complex programmes successfully.
Skills & Knowledge
- Core competencies:
- Proficiency in project and programme methodologies (Agile, Scrum, Waterfall etc.).
- Hands-on experience with tools like JIRA, Microsoft Project, ServiceNow.
- Leadership & Communication:
- Lead cross-functional teams effectively and inspire accountability.
- Translate technical concepts for non-specialist stakeholders.
- Analytical & Problem-Solving Skills:
- Sharp attention to detail and risk-mitigation expertise.
- Operational Resilience:
- Thrive in fast-paced, multi-priority environments.
- Healthcare IT Familiarity:
- Experience with Epic, Cerner, PeopleSoft/Fusion is a plus.
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Certifications & Licences
- Preferred: Project Management Professional PMP or equivalent.
Benefits
Children’s National provides a comprehensive and competitive benefits package, ensuring the well-being and growth of all employees:
- Health insurance via Aetna Choice Funded PPO
- Paid parental leave, medical and disability insurance coverages
- مستვენ Awesome cafeteria and daycare services
- Employee Wellness programmes tailored to individual needs
- Career development, mentorship, and educational support
- Paid holidays, vacation, and professional development stipends
- A mission-driven culture with deep ethical values
Equal Opportunity & Commitment to a Drug-Free Workplace
Children’s National is an equal-opportunity employer and evaluates all candidates without regard to age, race, national origin, disability, veteran status, or any other characteristic protected by law. Nuclear discrimination is strictly prohibited.
We uphold a drug-free workplace policy, prohibiting the use, possession, or distribution of illicit substances or improper substance use on-site. Though legal in the D.C. region, recreational and medicinal marijuana remain prohibited due to Child’sn ΝΑΕ national policy, consistent with federal law.
More information is available in the ["Know Your Rights" Poster]([unofficial-'here-link'], link removed).
Important: Recruitment Fraud Awareness
Warning: Fraudulent job offers impersonating Children’s National are emerging, and we prioritise your safety:
-
Official communication will always come from:
- ChildrensNonal.org or admissions@childrensnationalorg.
-
Do not pay any fees for job applications; always use our official careers site.
-
Verify unknown candidates:
- Contact [talentacquisitionconsultants@childrensnational.org] to confirm application channels.
- Report any suspicious communication immediately to this address.
We strongly encourage reporting suspected fraud prior to proceeding.
Next Steps
Self-introduction: Connect with our recruiters by submitting your resume or CV through our applicant tracking system. We’ll reach out promptly if there’s a compelling fit.
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