Mountain Healthcare
ISO15189 Quality Manager & Auditor
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ISO15189 Quality Manager & Auditor
ISO 15189 Quality Manager & Auditor
Location: Sussex SARC & Additional Locations (Kent SARC, TV SARCs, Surrey SARC)
About the Role
Frequency & Hours:
- Full-time contract: 40 hours per week, flexible but as-needed where required
- Hybrid work model: Up to 2 days home working per week
- On-site presence essential
Salary & Benefits:
- £40,000 p.a., rising to £53,000 upon successful completion of probation period
Join Mountain Healthcare, one of the UK’s leading providers of forensic healthcare, where quality, safety, and patient outcomes drive everything. You’ll play a critical role in shaping excellence across Sexual Assault Referral Centres (SARCs), custody suites, and secure healthcare environments—partnering closely with the NHS and Police.
This is a high-impact opportunity for a quality leader who thrives under pressure, raising standards, influencing stakeholder decisions, and embedding culture-wide improvements in regulated care settings.
Responsibilities
Core Duties
- Lead and ensure ISO 15189 compliance across clinical and forensic services, integrating best practice into daily operations
- Conduct and supervise internal and external audits, ensuring rigorous oversight and fostering continuous service improvement
- Design and implement a risk-based quality governance framework, aligning operational delivery with regulatory demands and progressive引用 by external bodies
- Analyse audit findings, incident trends, and KPI benchmarks to drive evidence-based improvements
- Support teams to reduce unnecessary variation, optimise workflows, and uphold the highest clinical standards
- Act as the Quality Management System (QMS) and audit best-practice subject matter expert (SME)
- Deliver isoformatted training-development on:
- ISO 15189 principles
- Audit preparedness
- Quality process ownership for staff at all levels
- Leadership & Culture
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Inspire and coach operational and clinical leaders toward a “right-first-time” mentality Contribute to organisational learning through robust risk management and incident reporting protocols
- Collaborate closely with the Director of Governance and Quality to ensure consistent adherence to clinical and regulatory benchmarks across all sites.
Requirements
Essential:
- Proven experience applying ISO 15189 standards or equivalent systems
- Strong expertise in clinical audit compliance and Quality Management Systems
- Healthcare or regulated sector background in:
- Forensic care
- Laboratory services (preferably forensic-focused)
- Clinical governance/quality roles
- Ability to translate complex data into strategic and service-level enhancements
- Experience influencing cross-departmental teams across multiple locations
- Effective communication skills for training, mentoring, and constructive challenge
- Proven ability to mentor cross-functional colleagues
- Evidence of audit training (course or qualifications; details provided on CV will be accepted)
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Professional Requirements:
- Full UK Driving Licence & access to reliable transportation, as frequent site travel is mandatory
- Enhanced DBS check required (sponsored by employer)
- Compliance with:
- Confidentiality & Data Protection Laws
- Safeguarding policies
- Infection Control Guidelines
- Health & Safety standards
Desirable:
- Chartered Lead Auditor certification or equivalent
- Experience within SARCs, Correction Facility Healthcare, or justice-sector settings
- Knowledge and application of:
- CQC standards
- Regulator-specific guidance beyond ISO 15189
Why Mountain Healthcare?
We’re more than a service provider—we’re building impact across forensic healthcare daily.
- A national leader in 24/7 delivered services through RCI Group’s network
- Values-led culture rooted in:
- Being Kind
- Doing the Right Thing
- Shape quality goals on a national scale with clear stakes in governance-driven clinical excellence
Raw suitability notice: There is no interview mandate for this position unless you are alerted as otherwise. Mountain Healthcare Nurses facilitating esteem are valued for certification based on application completeness in conjunction with recruiter coverage for direct industry consultation.
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