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IT Administrator
London, UK
The Role
The IT Systems Administrator is part of a team of global IT Support specialists and will be responsible for the administration and maintenance of all corporate servers, network infrastructure, and desktop systems at a regional site. The candidate who fills this position will be responsible for supporting all aspects of Side’s Active Directory domains, Windows, Mac and Linux Servers, Network Systems and Infrastructure, PC and Mac desktops, mobile devices, and IT Operations at the locale. The candidate will work within the globally dispersed Global Technology & Information Security team and report to the regional Manager of Information Technology.
The successful candidate will have prior experience working with technology in Software QA environments, and have solid knowledge of Information Security practices and methodologies as they apply to ISO27001 and PCI-DSS.
What You’ll Be Doing
- Manage and monitor corporate computing environment including but not limited to:
- Active Directory Service
- Network Routers, Switches, Security Appliances, and Wireless Access Points
- Office 365 setup and administration
- Intune (MDM)
- User Account Administration
- Data integrity and backup
- E-mail and Content filtering systems
- Windows/Apple/Linux Servers and Desktops, mobile devices and game consoles
- IT Asset Inventory
- Management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
- As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site. Participate in 24x7 on-call rotation schedule.
- Knowledge of network routing and redundancy principles and practices in a multilayer network.
- Experience configuring and troubleshooting Fortinet firewalls.
- Ensure Information Security controls are implemented and adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives.
- Produce regular reports for systems utilization and up-time.
- Support objectives of the Global Technology and Information Security department.
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The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation, if required, so that qualified employees can perform the essential functions.
What We’re Looking For
- Fluent in English.
- 5 years’ experience in QA/Technical Support/Contact Center environment. Active Directory and Office 365 experience required.
- Windows server administration experience including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI.
- Experience with Cisco network switches and security appliances, network infrastructure and cable plant management, CCNA/MCSE certifications preferred.
- Experience in Fortinet firewalls and configurations.
- 5 years’ experience with Windows, VMWare, Mac and Linux servers.
- Knowledge in TCP/IP Networking (Structured cabling, patching and Cisco configuration).
- Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process.
- Strong analytical, interpersonal, communication (written and verbal) and organization skills required.
- Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision, need to be self-driven.
- B.S. CS, EE or related technical degree. Equivalent experiences will be considered.
- Ability to establish and maintain effective working relationships.
- Ability to lift up to 25 kg.
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What We Offer
- Competitive salary with performance-based incentives.
- Full-time and permanent position.
- Comprehensive Group Insurance coverage.
- Paid vacation and sick leave.
- Flexible work schedule.
- Growth opportunities.
Who We Are
Side is a global services company that collaborates with video game developers and publishers through outsourced production services. We started 25 years ago and since then, have grown exponentially year-on-year to where we are today. Our history is in gaming, and we are gamers at heart. In our time within the games industry, we have worked on over 1500 titles across all genres and all platforms, including 8 out of the past 10 Game-Of-The-Year-winning titles.
We have grown rapidly over the past few years and now have 35 sites spanning the globe. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market.
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