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IT Application Support
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IT Application Support
IT Application Support Analyst
Application Deadline: 10 July 2026 Department: Technology Employment Type: Permanent - Full Time Location: Sheffield Reporting To: Chris Moran Compensation: £43,000 / year
About Our Company
Advanced Supply Chain Group provides end-to-end supply chain solutions, covering everything from sourcing to delivery, logistics, fulfilment, and value-added services. Our intelligent supply chain model drives innovation, simplifies complexity, and delivers “Better, Faster, Cheaper” results.
We operate on core values: supportive team culture, exceptional customer service, community contribution, and sustainability. If these values resonate with you, we’d love to welcome you to our team.
About the Role
Get hands-on with the software powering a major supply chain business! As an Application Support Analyst on £43,000 pa, you’ll join a skilled team of support analysts, developers, and QA specialists, helping to maintain and improve in-house systems.
Based in Sheffield, your role involves Azure-hosted warehouse and transport software, using .NET, T-SQL, and ServiceNow/Jira to troubleshoot defects, either independently or by escalating to the development team. Your long-term mission: continuously reduce system bugs/defects.
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Daily tasks include:
- Solving complex, varied issues
- Supporting colleagues across multiple sites
- Working in agile teams, attending stand-ups
- Collaborating on defect resolution & system improvements
Key Responsibilities
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Support & Enhance In-House Software Ensure adherence to existing standards while improving processes.
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Data & Transactional Systems Identify, diagnose, and fix defects in relational databases & transactional systems.
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Agile Team Collaboration Operate autonomously and within small teams to maintain software quality across projects.
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Stand-Up Meetings Share progress, upcoming tasks, and blockers with the team.
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Strategic Improvement Contribute to long-term defect reduction in company systems.
Requirements
Essential
- самостоятельный problem-solver
- Strong experience in C#/.NET, ASP.NET, and object-oriented programming
- Deep knowledge of Microsoft SQL Server & T-SQL
- Proven track record in data-handling & transactional systems
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Nice-to-Have
- Exposure to Compact Framework 3.5, WinForms, Web Services, or ADO.NET
- Front-end expertise: jQuery/JavaScript, Knockout.js/TypeScript
- Agile experience (SCRUM) & source control (TFS, GIT, SVN)
- Degree in Computing or related field, or Microsoft Certification (not mandatory)
Personality Fit
- Confident, team-oriented
- Clear communication & transparency
- Pragmatic, organised, and self-driven
What We Offer
Onboarding & Growth
- Warm welcome + structured induction
- Ongoing training & development opportunities
Work-Life Balance
- Hybrid working model for office staff
- 25 days annual leave, buy/additional days (flexible breaks)
Family Support
- Six months full maternity pay (6 months)
- Two weeks full paternity pay (for partners/dads)
Additional Perks
- "Birthday day off" (paid, work-free)
- Salary sacrifice pension scheme (tax-efficient savings)
Culture & Community
- Collaborative, open, and supportive team
- Recognised breakthroughs & achievements (celebrating success)
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