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IT Apprentice
This is an entry‑level position designed to develop foundational skills in IT support. Training will be provided to enable the postholder to carry out their responsibilities effectively and to progress within the team.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Responsibilities
- Provide first‑line IT support to users by responding to queries, logging issues, and resolving routine technical problems.
- Support the setup and maintenance of user accounts across Microsoft 365, Active Directory, and other core systems.
- Assist with laptop and desktop setup, software installation, and basic troubleshooting of devices and applications.
- Help manage Microsoft 365 services, including email, Teams, SharePoint, and OneDrive.
- Monitor system alerts, perform routine updates, and support general IT maintenance tasks.
- Work with external suppliers by raising support tickets and tracking progress where needed.
- Contribute to maintaining accurate records, including asset information and support documentation
Requirements
- GCSE in English (grade 4/C or above)
- GCSE in Math (grade 4/C or above)
- GCSE in ICT (grade 4/C or above) (Desirable)
- A Level in ICT (grade C or above) (Desirable)
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Logical
- Team working
- Initiative
- Other relevant qualifications and industry experience will be considered and may adjust the apprenticeship.
Benefits
- Competitive salary reflective of experience.
- Contributory pension scheme.
- Health Cash Plan.
- Extra day holiday for your birthday.
- HAPPII Awards.
- Bike to work scheme
- Access to various learning and development programmes.
- Permanent position on completion of the apprenticeship.
About Enforcement Solutions Limited
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Our client was formed in 1999, they are one of the largest independent enforcement agents in the country offering a local and nationwide service to Local Authorities clients. Professional, friendly service runs through everything they do, and they are keen to develop their team’s passion, innovation, and integrity.
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Application Process
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: STARTING OFF LIMITED
Training course: Information communications technician (level 3)
Training schedule: Remote learning, 6 hours off-the-job learning
What you'll learn
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- Apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades, either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
- Identify and scope the best solution informed by the system data associated with the task
- Test and evaluate the system's performance and compliance with customer requirements.
- Escalate non routine problems in line with procedures
- Use basic scripting to execute the relevant tasks for example PowerShell, Linux
- Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
- Apply the necessary security, in line with access and/or encryption requirements
- Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
- Test and evaluate network environments
- Monitor performance and usage of a network
- Deploy applications on a network
- Set up storage and data access for staff
- Apply necessary security measures, in line with access requirements to a network
- Carry out routine maintenance across network systems, ensuring organisational compliance
- Monitor network-related workloads including DNS and firewalls
- Install or undertake basic upgrades, either physically or remotely
- Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
- Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
- Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
- Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
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