Aviva
IT Contract Supplier Manager
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IT Contract Supplier Manager
Location: Flexible / Hybrid
Contract Duration: 3 Months
Inside IR35
This is a contract opportunity for someone who loves building strong relationships and has a passion for delivering real impact through strategic supplier management. This role would suit an experienced Contract Manager, Commercial Manager, Supplier Manager, or someone looking to take the next step in their career within IT supplier and commercial management.
You'll be comfortable working in a fast-paced environment, managing complex supplier relationships, mitigating commercial risk, and driving value from critical third-party partnerships. You'll have the confidence to work autonomously while collaborating with senior stakeholders across IT, Procurement, Legal, Risk, and the wider business to deliver successful commercial outcomes.
Key Responsibilities
- Manage a portfolio of Aviva's most strategic IT supplier contracts and commercial relationships.
- Build and maintain effective relationships with suppliers and internal stakeholders to maximise supplier performance and value delivery.
- Lead contract governance activities, ensuring suppliers meet contractual obligations, service commitments, and performance expectations.
- Identify, assess, and mitigate contractual, commercial, and third-party risks across the supplier landscape.
- Support and lead complex contract negotiations, renewals, amendments, and commercial discussions to achieve optimal business outcomes.
- Collaborate closely with Procurement, Legal, IT, Security, Risk, and business teams to ensure contractual compliance and alignment with organisational objectives.
- Resolve contractual issues and disputes in a professional and constructive manner.
- Drive continuous improvement in supplier management processes, controls, and governance frameworks.
- Oversee contract exit, transition, and migration activities, ensuring business continuity and appropriate risk management.
- Prepare and present commercial recommendations, supplier performance updates, and risk assessments to senior stakeholders and leadership teams.
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Skills and Experience
- Proven ability to develop and manage strong relationships with internal stakeholders and external suppliers, fostering collaboration and effective partnership working.
- Demonstrable experience in contract management within complex IT, technology, or outsourcing environments.
- Strong understanding of contractual risk management, compliance requirements, dispute resolution, and supplier governance.
- Excellent commercial and negotiation skills, including experience leading complex, high-value contract negotiations.
- Strong communication, influencing, and stakeholder management skills, with the ability to present complex issues clearly and confidently to senior audiences.
- Experience managing strategic suppliers and delivering measurable commercial and operational value.
- Ability to work effectively under pressure, balancing multiple priorities while meeting challenging deadlines.
- Experience supporting contract transitions, supplier exits, service migrations, or transformation initiatives.
- Strong analytical skills with the ability to assess commercial performance, identify opportunities, and drive continuous improvement.
- Self-motivated, resilient, and able to work independently while contributing effectively as part of a wider team.
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Please ensure that you attach an up-to-date CV to your application.
We flex locations, hours and working patterns to suit our customers, the business and you. Most of our people smart‑work, spending at least 50% of their time in an Aviva office each week.
We’d love you to apply online. If you need a different way to apply, or have questions, please contact me at Katyayani.pathak@aviva.com
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