Affidea UK & Ireland
IT Deployment & Support Engineer
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Affidea
Affidea is Europe's leading provider of out-of-hospital healthcare, operating over 358 centres across 15 countries, providing high-quality medical services to nearly 13 million patients every year. Founded in 1991, we specialise in advanced diagnostic imaging, outpatient care, and cancer treatment services, and have become the most awarded diagnostic imaging provider in Europe, recognised by the European Society of Radiology. Our continued growth reflects our commitment to bringing high-quality, accessible healthcare closer to the communities we serve.
Affidea UK & Ireland
In the UK and Ireland, Affidea operates a growing network of diagnostic imaging and minor injuries centres, delivering a broad range of cutting-edge imaging technology and healthcare services to the public, private insurers, employers, and other organisations. As part of our ongoing expansion, we're extending our presence into new regions, including our upcoming clinic in Wimbledon London offering exciting opportunities to be part of a business that's shaping the future of accessible, community-based healthcare across the region.
The Role
We're looking for an IT Deployment & Support Engineer to take a hands-on role in setting up our new London clinics and getting them fully operational, then providing ongoing day-to-day support to keep everything running smoothly.
You'll start by supporting the technical delivery of new clinic openings, installing networks, workstations, telecoms and clinical technology, and working closely with our IT Manager, project teams, vendors and clinical staff to get each site ready to open its doors. As sites go live, your focus will shift toward ongoing IT support, maintenance and infrastructure management across our growing network of clinics.
This is a great opportunity for someone who enjoys variety, likes solving problems hands-on, and wants to see the direct impact of their work, from a brand-new clinic switching on for the first time, to keeping frontline healthcare technology running when patients and clinicians need it most.
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What you'll be doing
Clinic deployment & project delivery
- Support the planning, installation and commissioning of IT infrastructure for new clinics
- Deploy network switches, Wi-Fi, internet connectivity, PCs, laptops, printers and clinical workstations
- Coordinate with suppliers, contractors and internal teams during fit-out and go-live
- Run pre-go-live testing and readiness checks
Infrastructure & technical support
- Provide first and second-line support across multiple clinic locations
- Troubleshoot Windows devices, Microsoft 365, networking, printers, mobile devices and clinical applications
- Support network administration (switch configuration, DNS, DHCP, Wi-Fi, firewalls)
- Manage user accounts, permissions and device provisioning
Operational support & compliance
- Provide onsite support during go-lives and periods of change
- Maintain accurate documentation and asset records
- Support endpoint management, patching and device compliance initiatives
What we're looking for
- Experience in IT Support, Infrastructure, or Field Engineering
- Strong knowledge of Microsoft Windows and Microsoft 365 (Entra ID, Exchange Online, Teams, SharePoint)
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi, switching)
- Experience deploying and configuring PCs, laptops, printers and mobile devices
- A proactive, hands-on approach, comfortable working independently and taking ownership
- Willingness to travel across London and surrounding areas.
Nice to have:
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- IT certifications such as CompTIA A+, Network+, CCNA, or Microsoft Modern Desktop Administrator Associate
- Experience in healthcare, clinical or diagnostic imaging environments (e.g. RIS/PACS)
- Experience with Intune, Endpoint Manager or other device management tools
- Exposure to office moves, site builds or infrastructure deployment projects
Why join us
- Be part of a fast-growing UK operation backed by a major European healthcare group
- Real variety, no two weeks look the same, from deployments to hands-on support
- Work at the heart of frontline healthcare technology, with visible impact on patient care
- Join a collaborative, supportive IT team as we build from the ground up
Location
You will be based in London, working across our Wimbledon Clinic and surrounding areas.
This role sits at the heart of Affidea's UK growth, combining hands-on deployment work with ongoing IT support across our London clinics. It suits an IT professional who works well independently, takes ownership of problems, and is comfortable operating in a healthcare environment
About Us
At Affidea, we believe that delivering excellent patient care starts with building diverse, inclusive teams that reflect the communities we serve. We're committed to creating a workplace where everyone, regardless of race, ethnicity, gender, age, disability, sexual orientation, religion, or background, feels welcome, valued, and able to do their best work.
We know that diverse perspectives make us better: better at solving problems, better at innovating, and ultimately better at supporting the patients and clinicians who rely on us. That's why we actively encourage applications from all suitably qualified candidates, and we're committed to making our recruitment process fair and accessible.
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