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IT Director
Hybrid - 3 days in the Reading area office
Why?
Growing SaaS Vendor
Financials
- Basic
- Benefits
- Bonus
A growing and award-winning SaaS Vendor is looking for an IT Director who will be responsible for the reliability, performance, and security of the internal technology estate. This is a hands-on technical leadership role where you will ensure all systems are forward acting, manage external relationships, and provide technical input into business projects. This is a great role for someone who understands how to keep systems running, integrated, secure, and supported whilst being able to provide mentoring and leadership to people and teams.
IT Director - Responsibilities
- Manage 2 direct reports whilst also managing internal business systems (CRM, Finance, Telephony, HR, HubSpot) and platforms and act as escalation point when issues arise
- Oversee the stability and security of the IT Infrastructure and internal systems estate (servers, networks, cloud, etc.)
- Build/maintain disaster recovery plans
- Manage relationships with technology vendors, MSP's, and partners; track SLA's and renewal decisions
- Manage the internal helpdesk function, ensuring a satisfied service experience
- Own procurement, deployment, and lifecycle management of technical equipment
- Support cross-functional implementation projects as a technical SME; help translate business requirements into technical plans
- Manage information security controls and oversee access rights ensuring the team complies with all procedures and standards
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IT Director - Requirements
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- 3+ years' experience in leadership or team lead capacity
- 7+ years' in IT operations/infrastructure roles
- Experience managing infrastructure, security, and integrations in a business with multiple internal systems
- Experience managing external vendors, MSPs, or technology partners
- Strong technical skills including API Integrations, network, server, cloud, IT security, Helpdesk ticketing, and SaaS business systems (CRM, telephony, finance)
- Comfortable operating in an SME where you will wear many hats
- Clear communicator able to explain technical risk to a non-technical leadership team
For more information
Please contact Katie at Matched Group.
IT Director / IT Manager / Director of IT / Technology Director /
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