Smith+Nephew
IT Director, SAP S/4HANA Order to Cash Transformation
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Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
About the Role
We are seeking a senior technology leader who can shape the future of Order to Cash across a complex and regulated global business. As IT Director, SAP S/4HANA Order to Cash Transformation, you will play a central role in a global ERP transformation, influencing how commercial, distribution, and financial processes operate globally. This is not a traditional SAP architecture role. It is an opportunity to redefine how a global organisation commercialises, scales, and competes.
Key Responsibilities
- Take ownership of the global Order to Cash domain, acting as the solution authority for one of the most commercially critical areas of the business.
- From defining the future state architecture through to guiding global deployment, ensure SAP S/4HANA enables a streamlined, compliant, and scalable commercial ecosystem.
- This includes everything from pricing and contract management through to fulfilment, billing, revenue recognition, and innovative models such as consignment, loan kits, and field inventory.
- Work closely with senior leaders across commercial, logistics, and finance functions to shape the global template and influence strategic decisions that reduce complexity and unlock value.
- Challenge legacy approaches, define design principles, and ensure every solution is grounded in business outcomes.
- Lead and develop a team of architects, fostering a culture of accountability, ownership, and continuous improvement.
- In this role, success is defined not by system delivery alone, but by the transformation you enable across the organisation.
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Location
UK, Poland, or Germany
Requirements
- Proven experience leading Order to Cash transformation within SAP S/4HANA, including ownership of solution design across complex, global environments.
- Strong ability to influence senior stakeholders and drive alignment across commercial, finance, and supply chain functions.
- A track record of simplifying landscapes, reducing unnecessary integrations, and enabling scalable, global templates.
- Demonstrated leadership capability, including building high-performing teams and operating effectively in global, matrixed organisations.
- A strong governance mindset, acting as a true design authority who balances global standards with business flexibility.
- Understanding of designing compliant commercial systems in regulated industries.
- Ability to think strategically about how SAP can enable innovation, including AI-driven capabilities.
What You Will Bring
- Ability to articulate the art of the possible.
- Skill in challenging decisions constructively.
- Commitment to ensuring technology serves the broader ambition of building a best-in-class, future-ready organisation.
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Our Benefits
- Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging. Learn more about our Employee Inclusion Groups on our website (www.smith-nephew.com)
- Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options, and a car allowance.
- Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays, and Paid Volunteering Hours.
- Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance, and much more.
- Flexibility: Hybrid Working Model (For most professional roles).
- Training: Hands-On, Team-Customised, Mentorship.
- Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes, and many other Employee discounts.
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