AgileGrid Solutions
IT Engineer
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About The Company
Reboot Recruit Ltd is a reputable recruitment agency specializing in connecting talented professionals with leading organizations across various industries. With a commitment to excellence and a deep understanding of market dynamics, Reboot Recruit Ltd has established a strong presence in the recruitment sector. The company prides itself on delivering tailored staffing solutions that meet the unique needs of each client, fostering long-term partnerships built on trust and professionalism. Their extensive network and industry expertise enable them to identify top-tier candidates for a diverse range of roles, from entry-level to executive positions. Reboot Recruit Ltd emphasizes integrity, transparency, and a client-centric approach in all its operations, ensuring both clients and candidates receive outstanding service and support throughout the hiring process.
About The Role
The Senior IT Engineer & Cloud Administrator role at Reboot Recruit Ltd offers a unique opportunity to be at the forefront of technological innovation within a globally recognized organization. This position is ideal for an experienced IT professional who is passionate about infrastructure, cloud computing, and system administration. Working primarily in a hybrid environment based in St Albans, the successful candidate will be responsible for supporting and enhancing the company's internal IT systems, ensuring seamless operation across multiple locations and user groups. The role involves a mix of hands-on technical support, strategic planning, and project management, providing comprehensive exposure to both on-premises and cloud-based infrastructure. Collaborating closely with the Head of IT Services, the incumbent will play a vital role in driving continuous improvement initiatives, maintaining system security, and implementing new technologies to support the company's growth and operational efficiency.
Qualifications
The ideal candidate will possess a strong background in IT infrastructure and cloud administration, with relevant certifications and practical experience. Essential qualifications include proven expertise in supporting Microsoft 365, Azure, Windows Server, and enterprise networking. A solid understanding of Active Directory, Entra ID, Hyper-V, DNS, DHCP, TCP/IP protocols, and core Microsoft technologies is required. Candidates should have experience managing Windows desktop environments, including Windows 11, and supporting enterprise hardware. Professional certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly desirable. Excellent communication, organizational skills, and the ability to manage multiple priorities in a fast-paced environment are crucial for success in this role.
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Responsibilities
The Senior IT Engineer & Cloud Administrator will be responsible for a broad range of tasks aimed at maintaining, supporting, and improving the company's IT infrastructure. Key responsibilities include:
- Providing 1st to 3rd line support to end-users and internal teams, resolving technical issues efficiently and effectively.
- Administering and supporting Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive, ensuring optimal performance and security.
- Managing and maintaining Azure cloud environments, including resource provisioning, monitoring, and cost optimization.
- Supporting on-premises infrastructure such as Windows Server, Hyper-V, Active Directory, and enterprise networking components.
- Implementing system upgrades, patches, and security enhancements to ensure compliance and resilience.
- Collaborating with cross-functional teams to plan and execute IT projects, including infrastructure migrations, system integrations, and new technology deployments.
- Monitoring system health, performing routine maintenance, and troubleshooting issues proactively to minimize downtime.
- Documenting processes, policies, and configurations to support knowledge sharing and future planning.
- Contributing to the development of IT strategies aligned with organizational goals and technological advancements.
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This role requires a proactive approach to infrastructure management, with an emphasis on continuous improvement and staying abreast of emerging technologies.
Benefits
Reboot Recruit Ltd offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. Benefits include healthcare coverage, life insurance, and access to Perkbox for discounts and wellness resources. The company provides subsidized gym memberships to promote a healthy lifestyle, flexible working arrangements to support work-life balance, and an increasing holiday entitlement to ensure ample time for rest and relaxation. Additionally, employees are encouraged to participate in regular company events, fostering a collaborative and engaging work environment. The organization is committed to investing in its staff through ongoing training, certifications, and development opportunities, enabling employees to enhance their skills and advance their careers within a supportive setting.
Equal Opportunity
Reboot Recruit Ltd is an equal opportunity employer committed to fostering an inclusive and diverse workplace. They believe that a variety of perspectives and backgrounds enrich their organization and contribute to its success. All employment decisions are made based on merit, qualifications, and business needs, without regard to race, ethnicity, gender, age, religion, sexual orientation, disability, or any other protected characteristic. The company actively promotes a culture of respect and fairness, ensuring that every employee has the opportunity to thrive and reach their full potential.
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