Amphenol
IT Infrastructure & Security Technician
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The Company:
With innovation and engineering at the heart of our business, Amphenol Ltd (ALTD) has been at the forefront of using the latest technologies and practices for over 50 years to meet the needs of interconnection in a variety of applications. As part of the Amphenol Corporation - a leading global interconnect Fortune 500 specialist company, ALTD is continuing to grow and significantly investing in the future.
Based in Whitstable Kent, ALTD has maintained its status as a market leader in the Aerospace and Military industries and growth targets remain on track as part of our strategic plan. With c230 employees across a wide range of disciplines, our end-to-end manufacturing capabilities provide endless opportunities for our employees to grow their career and professional experiences.
More information on the job vacancy you have selected is available below, however if you have any additional questions please contact the HR Department on 01227 773200 or email HR@amphenol.co.uk.
The Vacancy:
Purpose of the role:
To support the day-to-day operation, maintenance and security of the company’s IT infrastructure. The role assists with infrastructure support, system monitoring, patching, vulnerability remediation, audit preparation, security awareness activities and incident/problem resolution.
Duties and responsibilities:
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- Support the maintenance and monitoring of IT infrastructure across the business, including LAN, WAN, switches, Hyper-V, SAN, UPS, user devices, phones and related systems.
- Troubleshoot and resolve infrastructure, hardware and security-related incidents, escalating where required.
- Assist with ensuring infrastructure and software remain compliant with internal policies, security standards and audit requirements.
- Support the preparation of evidence and documentation for internal and external audits, including Cyber Essentials Plus, ISO 27001, GDPR and customer/security requirements.
- Assist with patching, firmware updates, vulnerability remediation and general system maintenance.
- Monitor hardware stock levels and assist with ordering or replenishment in line with agreed processes.
- Support IT and security awareness activities, including tracking completion of required training where applicable.
- Assist with maintaining security controls, processes and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager.
- Work with the wider MIS team to support incident, problem and vulnerability resolution in line with business SLAs.
- Carries out such other duties that may be reasonably requested.
Person Specification:
Essential:
Experience
- 3 Years Minimum Experience working in an IT role.
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Desirable:
Qualifications
- CompTIA Security+
- Further Education in IT.
Experience
- Experience working within a ticketed help desk system.
- Experience working within a Cyber Essentials Plus Organisation.
- Experience identifying and resolving vulnerabilities.
Technical
- Experience of Hyper-V, O365, Druva, CrowdStrike, Knowbe4, managed print technology, Meraki Wi-Fi.
- Experience of patch management technology e.g. ManageEngine Endpoint Central.
- Experience of security practices and concepts e.g. Cyber Essentials, ISO27001, CMMC, Encryption, MFA etc.
Skills and Competencies
- Strong Verbal and written communication skills.
- Willingness to learn new systems and processes.
- Strong problem-solving abilities.
- Able to proactively plan implementation of new technologies and execute.
- Able to work closely with technology vendors specifying requirements and procuring, when necessary, solutions to business problems.
The Benefits:
- Group Personal Pension Plan
- Life Assurance
- Quarterly Bonus Scheme
- Holiday Buy Scheme
- Employee Assistance Programme
- Group Income Protection
- Company Sick Pay
- Cycle to Work Scheme
- Subsidised Restaurant facility
- Free onsite parking
To be considered for this position please click the 'Apply now' button, and thank you for your interest in Amphenol LTD.
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