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Job Title: IT Manager
Location: Sydenham - Lewisham, London
Salary: £33,000 - £41,000
About Turn IT On
Turn IT On is currently seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn, and a passion for providing exceptional service to our customers.
Role Overview
As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability, and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school’s ICT network. You will collaborate with the Senior Management team to aid in the development of the school’s IT infrastructure and put in plans for projects. Your role will be pivotal in ensuring the schools ICT network is optimized for effective teaching and learning while ensuring its security and stability.
Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and TIO, this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts.
Key Responsibilities Include:
- Managing the school’s network infrastructure and ICT-based applications
- Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365, and backups.
- Providing technical advice, training, and support to staff to enable them to make effective use of systems.
- Day-to-day management of all IT operations ensuring all requests are dealt with in an efficient manner
- Monitoring and maintaining all key systems including switches, virtual & physical server environments, and backups.
- Line managing and taking responsibility for the work of the ICT support staff.
- 2nd/3rd line support.
- Providing a weekly service update email to the key contacts for these Trusts and preparing and presenting a monthly service review report including reporting on any SLA failures.
- Enforcing and monitoring in line with school policies.
- Training of internal staff.
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Our Ideal Candidate Will Have:
- A strong passion for IT, with at least 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting
- An exceptional understanding of the requirements and responsibilities of working within the school environment.
- Experience in upgrading a school IT Network system.
- Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills.
- The ability to work both on your own and as part of a team, with a talent for problem-solving and a proactive approach to identifying opportunities to enhance the services provided by the team.
Role Details
The role is offered on a full-year, full-time basis and the successful candidate will be subject to an enhanced DBS check.
What We Offer:
- Salary of between £33,000 – £41,000 negotiable for the right person
- Benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform, and online retail discounts scheme.
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About Us
We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. We are proud that we provide a friendly and supportive place to work where people feel trusted and respected.
Turning Learning Group (TLG)
The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services, and software consultancy and training. We have several brands under the TLG umbrella – turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry, Locker, and EduFin. Between these brands we provide services to over 5,000 schools across the UK and employ over 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.
Commitment to Safeguarding
Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Flexible Working
‘Happy to talk flexible working’
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