Aston Martin Lagonda Ltd
IT Operations Engineer
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About Aston Martin
At Aston Martin, exceptional digital experiences rely on more than innovative technology — they rely on resilient, reliable and well-supported platforms operating seamlessly behind the scenes.
We are looking for an Operations Engineer to join our Commercial Digital Factory and play a key role in keeping our digital products, enterprise platforms and customer technologies running at their best.
Role Overview
This is an opportunity for someone who thrives on solving problems, improving reliability and ensuring critical services remain available for the people who depend on them. You'll become a central part of our operational capability, helping to support the technologies that power customer engagement, dealer platforms, commercial operations and digital transformation initiatives across Aston Martin.
Key Responsibilities
- Collaboration: Working closely with Engineering, Platform, Integration, Product, Cybersecurity and Enterprise IT teams.
- Monitoring and Support: Help monitor platform health, investigate incidents, coordinate issue resolution and support the successful delivery of new releases and services.
- Problem Solving: Whether you're identifying the root cause of a complex issue, automating operational processes or improving service performance, your work will have a direct impact on the stability and effectiveness of our digital landscape.
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Required Skills and Experience
- Technical Expertise: Experience supporting enterprise applications, digital platforms or cloud-based technologies, alongside strong troubleshooting and analytical skills.
- Operational Experience: Experience working within operational support, service management or IT operations environments will help you succeed, as will the ability to remain calm and effective when dealing with business-critical issues.
- Collaboration: You'll be collaborating with a wide range of stakeholders across both technical and business teams, so strong communication skills and a collaborative mindset are just as important as technical expertise.
- Additional Skills: Experience with monitoring and observability tools, incident and problem management processes, cloud platforms, DevOps practices or enterprise SaaS solutions would be highly beneficial.
Benefits
In return, you'll have the opportunity to contribute to the digital future of one of the world's most iconic luxury automotive brands. You'll join a team committed to continuous improvement, operational excellence and delivering technology services that enable the business to perform at its very best.
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Working Conditions
Based in Gaydon, this role supports hybrid working arrangements, with occasional travel to other sites or partner locations when required. The role may also involve participation in support escalations, release activities and operational support arrangements depending on business needs.
Belong at Aston Martin
We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
Compliance
The post holder will be required to comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda ltd.
If you're passionate about reliability, operational excellence and solving challenges that make a real difference, we'd love to hear from you.
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