Point 13 Jobs
IT Operations Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Francis Holland Schools Trust
Francis Holland Schools Trust - a prestigious educational charity managing three independent day schools for girls in central London – is looking for an IT Operations Manager to lead the delivery of IT services across Francis Holland School, Sloane Square and Francis Holland Preparatory School.
Key Responsibilities
- Manage the day-to-day delivery of IT services across the School.
- Ensure systems, networks, servers, cloud services and backups are secure, available and performing effectively.
- Monitor, maintain and troubleshoot IT infrastructure and core systems.
- Oversee the IT Service Desk and ensure support requests from the School are prioritised and resolved efficiently.
- Monitor service levels and identify opportunities to improve the user experience.
- Allocate and oversee the work of the IT support team.
- Coach and mentor team members to ensure high levels of performance and professional development.
- Work collaboratively with IT colleagues at each of the schools in the Trust to deliver synergies and ensure consistency of best practice methodologies.
- Support the Director of Technology in implementing Trust-wide IT strategy and technology projects.
- Maintain system documentation and operational procedures for the School, and wider Trust where required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills and Experience
- Experience of managing or supporting enterprise IT infrastructure.
- Strong technical knowledge of Microsoft 365, Windows Server, networking, cloud services and backup solutions.
- Outcome-driven with high expectations.
- Experience of leading or supervising an IT support function, taking responsibility.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Ability to manage multiple priorities and deliver reliable IT services.
- High ethical standards and integrity.
- Proactive, self-motivated, and reliable.
- Collaborative and team-oriented approach.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- 30 days’ annual leave during school holidays.
- Free school lunch during term time.
- Wellbeing Schemes - including EAP Programme and Wellhub.
- Health Schemes - including Spark.
- Cycle to Work Scheme.
- Life Cover.
- Interest-free travel and computer-purchased loans.
- A vast range of retail and entertainment discounts.
- Free eye-test with Specsavers.
- Free flu vaccination jabs.
- Outstanding professional development opportunities.
Salary: £50,000 - £70,000 depending on skills and breadth of experience.
Contract and Hours: Permanent, Full Time.
Location: Francis Holland Sloane Square and Francis Holland Preparatory School with travel to other Trust schools as required.
Closing date: 8:00am on Monday, 10th August 2026.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location