Find an apprenticeship
IT Service Desk Apprentice
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Opportunity in IT Service Desk
Do you have a passion for IT and looking to take your first step within the IT Service Desk industry? Have you always enjoyed supporting others with their IT related issues and problem-solving? If so, then apply now!
Technical Duties
- Respond promptly to support requests via telephone and email
- Diagnose and resolve basic end-user IT issues
- Escalate complex technical problems to senior service desk personnel
- Continuously develop knowledge across vendor products offered by the business
- Stay informed on emerging cybersecurity threats through industry resources
- Take ownership of personal learning and development
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
General Responsibilities
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Deliver a professional, helpful, and adaptable service to both internal and external customers
- Uphold company values and represent idash Solutions positively in all interactions
- Adhere to company policies, procedures, and health and safety standards
- Promote equality, diversity, and customer-centric principles in all aspects of work
- Provide support to team members and undertake additional duties as directed by your line manager
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills