Samsung Electronics UK
IT Support Analyst - 6 Month Contract
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IT Support Analyst - 6 Month Contract
Position Summary
Samsung AI Cambridge is a newly-established, ambitious independent research centre targeting "Human-Centric AI" to enrich peoples’ lives using AI technologies.
To help power Samsung Corporate programmes in AI, SAIC in Cambridge is building teams with diverse skills in research, engineering and design. It collaborates closely with universities to meet the research ambitions of both the universities and of Samsung.
Human & Machine can collaboratively create solutions to better our world so if you share the same vision and want to be a part of a special movement please read on-
Purpose of the IT Support Analyst:
SAIC urgently requires a 1st level IT Support Analyst to offer (front line) technical support to a growing AI research lab.
Role And Responsibilities
Key responsibilities for IT Support Analyst:
Setup and configure Windows laptops Proxy troubleshooting and rule management (GUI) Troubleshooting Windows, Outlook, etc. Induction sessions for new starters Asset management (Service Desk Portal) Use of IT Helpdesk platform to log or respond to incidents/requests Account creation and management Samsung Security Tools management (NASCA, ESCORT) Write How-To articles for people FAQs on confluence Provide one-to-one assistance where required Proactive Incident investigation on affected systems Direct investigation of incident root cause and provide users with updates Coordinate with the Centre’s IT Engineer for testing changes on systems Ensure availability of IT stock to support the requirements of the Centre
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills And Qualifications
Skills and experience required for the role
Essential:
Windows OS / Linux OS Symantec Antivirus PC Installation and Setup PC troubleshooting, Windows and Linux in corporate environment AD (Basic) TCP/IP, DHCP, DNS Firewall understanding Proxy understanding
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable:
Linux sysadmin Bash scripting ITIL principles Computer Science background Experience/Interest in Machine Learning environment
Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a previous employer.
Contract Type: 6 month contract via agency (inside IR35)
Part time: 17.50hrs per week
Location: Station Road, Cambridge
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