Ernest Gordon Recruitment
IT Support Engineer (AV Industry)

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IT Support Engineer (AV Industry)
Hemel Hempstead - Hybrid (50% remote)
£35,000 - £40,000 + Private Medical + Dental Cover + Progression + Training + Company Benefits
Are you an IT Support Engineer that wants to make an impact within a global, customer focused brand recognized for its industry leading visual solutions and commitment to innovation?
Do you want to join an IT Support Engineer leading global provider in projection and display technology as part of their support team whilst also working on a variety of projects from migrations to cyber security?
On offer is the chance to join an international company that are really putting a focus into their IT teams and modernizing their tech stack.
The Role
- 70% supporting end users dealing with 1st and 2nd line tickets
- Escalating issues to the Senior Engineer when required
- 30% project work - migrations, cyber security etc.
- Microsoft 365 administration tasks
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Person
- Experience within 1st/2nd line role or similar
- Experience with Azure AD and Entra ID
- Experience with M365 services
- Commutable to Hemel Hempstead
Reference Number: BBBH26449
Keywords: IT Support, 2nd line, 1st line, 1st/2nd line, Azure AD, Intra ID, M365, Microsoft 365, Hemel Hempstead, Watford, Luton, St Albans, Active Directory, Networking basics
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.


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Desired Skills and Experience
Are you an IT Support Engineer that wants to make an impact within a global, customer focused brand recognized for its industry leading visual solutions and commitment to innovation?
Do you want to join an IT Support Engineer leading global provider in projection and display technology as part of their support team whilst also working on a variety of projects from migrations to cyber security?
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills