Hays
IT Support Engineer
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About the Role
A well-established international manufacturing organisation is looking to add an experienced IT Support Engineer to its UK IT team. This is an excellent opportunity for someone who enjoys a hands-on technical role covering server support and some infrastructure, security, Microsoft technologies, and end-user computing within a growing business.
You'll play a key role in supporting and maintaining the organisation's IT environment, working across:
- Windows Server administration (Active Directory, DNS, DHCP, and Group Policy)
- Server, storage, backup, and monitoring infrastructure
- Server patching, security hardening, and vulnerability remediation
- Virtualisation technologies (VMware/vSphere)
- Desktop and laptop support
- Endpoint management and device support
- Backup and disaster recovery processes
- Technical documentation and asset management
- BAU support and ticket resolution within agreed service levels.
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Key Responsibilities
- Support and maintain the organisation's IT environment
Requirements
If you possess a combination of the following skills, then LET'S TALK!
- Previous experience in a 1st/2nd line IT Support Engineer role
- Strong knowledge of Windows Server environments
- Excellent troubleshooting and customer service skills
- Experience with server administration and infrastructure support
- VMware / vSphere / ESXi
- Veeam Backup & Replication is advantageous but not essential.
- Multi-site or remote user support
- Working with international IT teams
Benefits
In return, you will be rewarded with:
- 24 days holiday plus bank holidays
- Birthday leave
- Option to buy/sell annual leave
- Pension scheme
- Private medical insurance
- Life assurance
- Health cash plan
- Professional subscriptions
- Employee assistance programme
- Enhanced sick pay
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What You Need to Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk
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