Stockport Homes Group
IT Support Lead
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Do you have a passion for technology?
Are you a problem solver with strong communication skills?
Can you help support and mentor a team, to allow them to flourish?
If so, we have the perfect role for you!
Stockport Homes Group is a great place to work! We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities.
We are currently recruiting an IT Support Lead. The key purpose of this position is to lead an effective IT Service Desk, delivering an excellent service to our customers and stakeholders. You will provide strategic input to the Group for matters relating to technology, whilst leading a team of technicians and apprentices to develop the service to meet all aspects of modern IT services.
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Our ideal candidate will have:
- Experience of a leading role in an IT Service Desk
- Great attention to detail, problem solving and troubleshooting
- Strong communication and customer service skills
- The ability to build long-term relationships with suppliers, customers, and partners
- Passion to help shape and deliver the service offering and support to our customers
- ITIL Foundation certification is desirable or demonstratable knowledge
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
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This role will be on Stockport Homes terms and conditions.
We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.
Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing Date: 2nd August 2026
Interview (In Person): 5th & 6th August 2026
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