PPHE Hotel Group
IT Support Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Be part of a skilled and solutions-focused team as an IT Support Specialist at PPHE Hotel Group. As our trusted IT expert, you’ll play a key role in keeping our Support Office, hotels, and restaurants connected - troubleshooting issues, supporting projects, and ensuring everything runs smoothly behind the scenes.
What you’ll be doing as an IT Support Specialist:
- Assist with the strategic and tactical support of key software and hardware systems.
- Ensure that support requests are tackled in a timely fashion in accordance with our Technical Support Process and SLA’s, assisting with testing and deployments.
- Maintain systems support documentation, procedures, and other information useful to the smooth & efficient operation of information systems.
- Participate in technology planning and strategy activities to ensure business objectives are being addressed.
- Develop and maintain relationships with business partners both internally & externally.
- Assist with the implementation of new applications and/or enhancements or upgrades of existing applications/systems.
- Proactively identify critical business, technical and/or operational issues and then assist in driving issues to closure.
- Assist in managing, prioritising, and delivering multiple initiatives in partnership with client teams.
- Work with stakeholders to facilitate the development of functional and technical requirements
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Benefits Of Working For Us As IT Support Specialist
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- 1 day working from home per week
- Two free meals per day
- Start with 30 days holiday per year (pro-rata) – incl. bank holidays
- Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends.
- 50% F&B discount at our restaurants and bars (for your whole party)
- Recommend a friend bonus – up to £750
- Travel season ticket loans
- Vitality at work - health & wellbeing platform, incl. great gym discounts
- 24/7 access to our Employee Assistance Programme
- Ride to Work Scheme
- BenefitHub – Discounted prices at hundreds of major retailers
- Free workwear dry cleaning
- Free financial and mortgage advice
- Extensive career development programmes
Apply now!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location