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IT Systems Administrator
IT Systems Administrator
Location: London | Employment: Full-time
Are you an experienced IT Systems Administrator looking to make a real impact in a dynamic environment? We seek a proactive, problem-solving professional to join our IT team and help drive our technology infrastructure forward.
This role offers a varied, ambitious work environment for someone passionate about tackling technical challenges and shaping IT strategies within a growing business.
About the Role
Reporting to the Head of IT Infrastructure & Security, you’ll serve as a senior technical specialist, supporting daily operations while contributing expertise to our entire IT ecosystem. Key responsibilities include:
- Collaborating with colleagues across the business
- Mentoring team members
- Leading technical escalations and infrastructure upgrades
- Pioneering new technology implementations
Responsibilities
- Technical Leadership: Be the primary escalation point for the IT team
- Solution Design: Develop and deploy technology solutions to accommodate business growth
- System Maintenance: Upgrade, support, and continuously enhance existing IT infrastructure
- Troubleshooting: Lead technical troubleshooting, root cause analysis, and service enhancements
- Team Development: Mentor and support IT colleagues to foster professional growth
- Stakeholder Engagement: Work with business leaders to execute technology projects and initiatives
- Documentation: Create and maintain high-quality technical documentation
- Future-Proofing: Research new technologies and best practices to drive continuous improvement
- Project Management: Balance multiple technical priorities in a fast-paced environment
- Vendor Collaboration: Work with external partners to deliver reliable, secure solutions
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Qualifications & Experience
Essential Qualifications
- 5+ years’ experience in Microsoft environments, including:
- Azure
- Windows Server
- Windows operating systems
- Microsoft SQL Server
- Strong Microsoft 365 administration expertise
- Experience with:
- Azure Active Directory
- Identity & Access Management (inclusive of SSO and MFA)
- Security technologies
- Windows PowerShell scripting
- Knowledge of Hyper-V and VMware virtualisation
- Comprehensive understanding of:
- Active Directory
- IIS
- Certificate Services
- NPS (Network Policy Server)
- Endpoint security
- Backup solutions
- Strong networking skills, covering:
- TCP/IP
- DNS
- DHCP
- SFTP
- Experience with:
- Microsoft Intune
- SCCM (System Center Configuration Manager)
- Mobile device management
- Proven experience in ITIL-based service delivery environments
- Ability to manage technical escalations and incident resolution
- Exceptional working methods, including:
- Communication
- Documentation
- Stakeholder engagement
- Prioritisation under high-demand conditions
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Certifications Required
- Microsoft Windows Server or Client certification (or equivalent practical experience)
- Microsoft Azure or AWS certification (or equivalent experience)
- ITIL certification or relevant experience demonstrating ITIL framework knowledge
Desirable Qualifications (Bonus Experience)
- Linux and container technologies
- FortiGate firewalls and VPN management
- Polycom and AV (Audio/Visual) technologies
- Multi-site networking and high availability environments
- Tools such as FocalPoint, UniFLOW, AWS, AKJ/Aurora Affinity, or Autotask
- Experience in regulated or audited environments
Why Join Us?
This is an exciting opportunity to work in a collaborative IT team where you’ll:
- Influence strategic technology decisions
- Engage with modern, cutting-edge infrastructure
- Contribute to projects that provide real business value
- Solve diverse challenges and mentor colleagues
If you’re an ambitious IT Systems Administrator who thrives on diagnostics, mentorship, and delivering reliable, secure solutions, we’d love to hear from you.
Apply now and help shape the future of our IT services.
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