Procentia
IT Systems Administrator
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About Us
Procentia is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.
Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps our clients meet the demand for self-serve technology and provide meaningful consumer-like experiences that their pension scheme members expect from online platforms.
Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.
With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors. We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Procentia people are a vibrant community of passionate specialists dedicated to developing best-in-class software solutions and client service.
We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day. Everyone is welcome here.
The Job
We are seeking to recruit an IT Systems Administrator within the IT Team. This role will sit within the IT service desk and infrastructure function, primarily supporting incident management, service requests and operational delivery, with clear opportunity to grow and develop.
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Procentia now operates a 100% Microsoft Azure-based hosting model for internal and client-facing environments. The role is therefore focused on administering Azure-hosted services, cloud infrastructure, identity and security controls, and the native Azure platform services that support the IntelliSuite applications, SQL Server databases and associated tooling.
Here's What You'll Be Doing
- Manage and administer Azure-hosted IT infrastructure, including virtual machines, networking, storage, monitoring, backup and supporting platform services.
- Manage native Azure services to ensure appropriate performance, scalability, security, resilience and operational reliability.
- Monitor and troubleshoot services and resources, including virtual machines, databases, storage, backup and monitoring solutions across internal and client-facing Azure environments.
- Configure and support various SaaS applications used across the organisation, such as Microsoft 365, Business Central and Azure DevOps.
- Adhere to security best practices to protect company data and infrastructure from potential threats and vulnerabilities. Feed into Data Security as a company-wide responsibility – ISO27001, SOC1/2, Cyber Essentials Plus.
Key Skills and Experience
- Azure / Windows Server Administration: Proficiency in managing and maintaining Azure-hosted Windows server infrastructure, including installation, configuration, patching, monitoring and troubleshooting.
- Microsoft Azure: Hands-on experience with Azure, including provisioning and managing virtual machines, virtual networks, network security groups, storage accounts, backup/recovery services, monitoring/log analytics, Key Vault and database-related services.
- Azure Networking: Understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs and VPNs, with the ability to configure and troubleshoot Azure networking, connectivity and security controls.
- Azure Native Services: Experience administering native Azure services and platform capabilities used to support secure, reliable and scalable services, including monitoring, backup, identity integration and operational alerting.
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Let's Talk About What's in It for You
- 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
Don’t Meet Every Requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.
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