Multiverse
IT Systems Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
IT Systems Specialist – Multiverse
Multiverse is the upskilling platform for AI and Tech adoption. We’ve partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills—$2bn+ ROI for employers driven by the skills we teach.
We are the UK’s first EdTech unicorn, backed by Series D funding of $220 million (co-led by StepStone Group, Lightspeed Venture Partners, and General Catalyst). With 800+ employees and a strong operational footprint, we’re building a future where tech skills unlock people’s potential in the AI era. Join us and power the mission to equip the workforce to thrive in the AI era.
The Role
We’re looking for a hands-on IT Systems Specialist to join our lean Enterprise Technology team, helping run and modernise the systems a fast-scaling business relies on.
This is ownership-level work for someone with startup or scaleup IT experience—an IT manager or senior sysadmin who enjoys getting their hands dirty. You’ll:
- Lead key platform migrations with vendors, making technical decisions and ensuring smooth cutovers.
- Build automation that removes repetitive manual work across the company.
- Keep systems reliable, secure, and well-administered as Multiverse grows.
Just as important: you’re someone colleagues genuinely enjoy working with. You translate technical details into plain language, convey progress transparently, and bring calm in fast-paced environments.
You’ll work alongside our Implementation, Security, and business teams in a collaboration-driven culture.
What You’ll Do
Own our platform migrations
- Lead Multiverse’s side of vendor-led migrations for identity, endpoint security, and service management—directing delivery partners, making decisions, and executing clean cutovers.
- Manage fast-changing priorities, ensuring projects stay on track amid shifting requirements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Build automation that removes real work
- Identify manual bottlenecks in Enterprise Technology and design smart, automated workflows (e.g., user provisioning, license management, compliance reporting, or support triage).
- Build solutions with whatever fits the problem—scripting, no-code tools, or workflow automation. Own the lifecycle: documentation, monitoring, and team understanding.
Keep systems solid and well-run
- Maintain core systems (identity, endpoint security, SaaS, and tooling) securely and reliably as the company scales.
- Apply a security-first mindset—ensure automation is safe by design, with audible monitoring and error handling (not silent failures).
Work well with everyone in the business
- Translate technical details into plain, practical language for non-technical colleagues.
- Keep teams informed and aligned—solution adoption improves when people trust and use them.
What You’ll Bring
We value diverse perspectives and hold mindset and problem-solving as closely as experience.
Must-Have
- 5–6 years of hands-on IT experience in a startup or scaleup (IT manager/senior sysadmin background ideal).
- Led migrations for platforms like identity, security tools, or service management—led vendor engagement and delivered results.
- Confident with Google Workspace (our tech stack is Google-first).
- Automation-first mindset: demonstrated ability to reduce manual work (any method: scripting, no-code, workflow tools).
- Clarifier: expertise at explaining complex technical details to non-technical colleagues.
- Thrives in ambiguity: energised, not unsettled, by shifting priorities and fast-moving change.
- Self-documenter: holds high personal standards for writing clear, usable documentation without prodding.
Bonus Points (but not required)
- Experience with modern identity platforms (Okta, Entra ID, JumpCloud), especially Okta Workflows.
- Scripting (Python, Bash) or integration tools (n8n, Zapier, Workato).
- Endpoint security/EDR tooling familiarity.
- Knowledge of IT security frameworks (e.g., ISO 27001)—what Works, evidence, and controls mean in practice.
- AI literintiminated thought leader: can recognise legit agentic tools vs. chatbots, and apply them effectively.
- Background in high-growth tech or EdTech, where processes and tools change rapidly.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
Growth and Impact
- High-impact work: your contributions influence the entire company, not just isolated tickets.
- Ownership from day one: trusted judgment, visible contributions in a lean, collaborative team of ~25–30 people.
- Path to expand: opportunities for engineering or product-adjacent roles as you progress.
Benefits
- Time Off:
- 27 days holiday + 5 extra days (1 life event, 2 volunteer, 2 well-being, and 8 bank holidays)
- Health & Wellness:
- Private Bupa health insurance, medical cashback, life cover, free gym membership, and Vita/Spill mental health support.
- Flexibility:
- Hybrid work: primary office schedule 3 days/week (1 day/month for educators).
- WFH allowance: up to 10 days/year from anywhere—included.
- Wellbeing Occasions:
- Weekly catch-ups, annual celebrations, and a perpetually stocked kitchen for impromptu connections.
Culture & Values
- Diversity, Equity & Inclusion: equal opportunity is core. Review our Inclusion Policy. Adjustments made for applicants during the process.
- Safeguarding Commitment:
- Basic DBS checks mandatory for all roles.
- Enhanced DBS (with shallow/children’s checks) required where Regulated Activity applies.
- Non-disclosure of cautions, convictions, reprimands, or warnings may lead to application rejection or dismissal.
"There is no needing. If there is no need, there is acceptance."
(Multiverse’s six principles; we live them.) Let’s build the future of learning together.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location