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IT Technician Apprentice (STEP Academy Trust)
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IT Technician Apprentice (STEP Academy Trust)
The desired candidate will provide technical and software support to a group of primary academies in London with occasional visits to other STEP academies.
Most of your apprenticeship is spent working, learning on the job by getting hands-on experience.
Requirements
- GCSE in English and Maths (grade A*-C/9-4 or equivalent)
- Ability to drive and use own car for travel among STEP academies.
Responsibilities
- Upkeep and good order of computer equipment
- Development of staff knowledge and skill using ICT resources
- Identifying and remedying software, hardware and network faults
- Advising on ICT Health & Safety in the academies and monitoring its practice
- Maintaining information contained on the school website, ensuring it is relevant and up-to-date
- Acting as a point of contact for ICT issues
- Support the management and maintenance of the academies’ networks
- Maintenance and cleaning of computers, whiteboards and projectors
- Install and maintain software systems as required
- Stock control and upkeep of related records and inventory
- Record all procedures and processes in detail to aid staff knowledge
- Support teachers and pupils with mobile devices during lessons
- Maintain internet access, websites used and grant relevant permissions
- Maintain network, internet and email logins
- Diagnose and resolve hardware, software and end user problems
- Manage and develop use of mobile devices, including any related apps that support teaching and learning
- Application of theft deterrent markings to all existing and new equipment as necessary
- Undertake periodic safety checks on equipment and materials
- Work with teachers to ensure ICT skills are utilised across the curriculum
- Manage anti-virus software
- Exercise confidentiality and discretion at all times
- Work using your own initiative within school times
- Assist school staff with resources when required
- Be enthusiastic in developing own expertise and skills
- Undertake any other duties as required by the ICT team
- Undertake professional training and qualifications
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Benefits
- Apprenticeships include time away from working for specialist training.
- You’ll study to gain professional knowledge and skills.
- Accredited Level 3 Information Communications Technician qualification upon successful completion.
- Training in how to:
- Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
- Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
- Prioritise systems support tasks and monitor and maintaining system performance.
- Maintain regulatory, legal and professional standards.
- Support the information systems needs for your business.
- Your earnings can increase over time with an apprenticeship.
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Application Process
- After signing in, you’ll apply for this apprenticeship on the company's website.
About STEP Academy Trust
STEP Academy Trust is a multi-academy trust operating a group of 20 primary schools across London and East Sussex.
Contact
ESTIO TRAINING LIMITED
Reference code: VAC2000040131
Closes in 27 days (Wednesday 29 July 2026)
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