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IT Technician Apprenticeship
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IT Technician Apprenticeship
Gain hands-on experience in IT support, networking, infrastructure, and cybersecurity while working alongside experienced professionals. You’ll support users, troubleshoot hardware and software, install technology solutions, and develop valuable technical skills through practical, real-world training. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Requirements
- GCSE in: English (grade 4), Maths (grade 4)
- Communication skills
- Attention to detail
- Organisation skills
- Logically Minded
- Ability to stick to process
- Strong desire to learn
- Methodical troubleshooting
- Working at heights is part of the role at times (training provided)
- UK Travel and at times overtime to resolve any urgent issues
- Driving license with 12 months experience
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Responsibilities
- IT Ticket Management
- End User support
- Hardware / Software maintenance
- Asset Tracking
- System Administrator
- Ability to stick to process
- Network fault finding
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
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Benefits
- Time away from working for specialist training.
- Study to gain professional knowledge and skills.
- Day release at Grantham College.
- MS Office training if not already done and MS SQL.
- Potential for a permanent full-time Technician role being offered at time of completion.
- Further additional training can be discussed upon completion of the apprenticeship.
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Application Process
- Closes in 15 days (Friday 10 July 2026 at 11:59pm)
About Autocraft Drivetrain Solutions Limited Autocraft Solutions Group is a world-class provider of engineering solutions to global OEMs. We support our customers with the transition from internal combustion to EV technologies with innovative and flexible manufacturing solutions. Autocraft offers a complete engineering and remanufacturing service including feasibility studies, defining the reman specification, ongoing product development, engine validation and warranty. https://autocraftsg.com/
Contact GRANTHAM COLLEGE Kiri Parker kparker@autocraftds.com The reference code for this apprenticeship is VAC2000038896.
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