GEDU
IT Technician - Manchester
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IT Technician (Permanent / Full Time)
Department: IT Location: Manchester (On-Site) Type of Contract: Permanent / Full Time (Weekdays and Weekends) Salary: £27,500 - £29,500
Our Vision
"Changing Lives through Education"
What We Do
Our IT Team supports the campus by:
- Managing systems and infrastructure
- Troubleshooting technical issues
- Protecting data and ensuring cybersecurity
- Enhancing digital tools to support smooth and secure operations
We empower our students and staff to work and learn without interruption.
The Role
Are you a skilled and proactive IT Technician? This role offers the opportunity to:
- Be the first point of support for technical needs
- Provide high-quality face-to-face IT services
- Make a tangible impact on students' success through reliable technology
Key Responsibilities:
- Deliver in-person IT support to students and staff across our GBS campuses
- Assist with the setup and installation of Audio Visual (AV) and IT equipment
- Install, configure, and maintain PC/laptop systems, including operating systems, software, and drivers
- Troubleshoot, diagnose, and resolve technical issues within guidelines, escalating when necessary
- Maintain records, logs, and schedules for loan equipment, repairs, and maintenance
- Follow security and privacy best practices for networks and systems
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Requirements
Essential Experience & Skills
- Strong knowledge of internet security and data privacy (CompTIA Network+/Security+ certified preferred)
- Experience with operating system and software installation
- Hands-on expertise in:
- Computer networks
- Network administration & installation
- IT support experience (both in-person and remotely)
- Knowledge of ITIL best practices and service management systems
- Awareness of:
- Technical management, information analysis
- Computer hardware/software systems
- Experience with:
- Microsoft Exchange, Active Directory
- Windows-based systems
- Backup, recovery, and performance monitoring
- Ability to implement, configure, and test solutions
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What We Offer
- 25 days annual leave + 8 public holidays
- +1 leave day per year of service (max 5 days total)
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits:
- Cycle to Work scheme
- Workplace Nursery
- Techscheme discounts
- Perks@Work platform
- Wellbeing perks (discounts, gym access, etc.)
- £500 employee referral reward
- Discretionary annual performance bonus
“GBS has been a great place for professional growth. My managers and colleagues have supported my development and helped me take on new challenges.” — Barbara Vargas (Professional Services Employee)
Our Commitment
GEDU Global encourages equality, diversity, and inclusion—we foster an environment free from discrimination or harassment. Applications are welcome from all backgrounds.
Additional Notes
This role does not offer visa sponsorship.
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