Hays
IT Trainee / 1st line Support

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IT TRAINEE / 1ST LINE SUPPORT
LOCATION - YORK - HYBRID WORKING
CONTRACT - 3-6 MONTH
PAY - £125 PER DAY
FULL TRAINING PROVIDED
Your new role
We are supporting a major employer in York to bring in Computer Science / Technology Graduates to start their careers in a 1st Line IT Support role. This position is a Contract / Interim position and will last up to 6 months.
What you'll need to succeed
The hiring managers are looking for bright, enthusiastic candidates who have a real passion for IT & Tech.
- A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills.
- Candidates who can demonstrate a Computer Science / IT Degree background alongside previous Customer Service type employment would be encouraged to apply.
- Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Desired Skills and Experience
- A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills.
- Candidates who can demonstrate a Computer Science / IT Degree background alongside previous Customer Service type employment would be encouraged to apply.
- Comprehensive Training will be provided to ensure the successful candidates are ready when they join the existing IT Help Desk Team.


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Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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