An established Law firm is seeking an experienced IT Trainer to join its team in Brierley Hill, West Midlands.

Do you have the right skills and experience for this role? Read on to find out, and make your application.

Working alongside an existing trainer, you will be responsible for delivering engaging training programmes, supporting new starters, developing learning materials, and ensuring employees are confident using the firm's systems and technology.

This is an excellent opportunity for an experienced trainer who enjoys helping people develop their technical skills and improve system adoption across the business.

Key Responsibilities

• Deliver IT induction training for new starters across the business
• Tailor training programmes to specific departments and job roles
• Ensure employees are proficient in the firm's core systems, software, and technology
• Identify training needs across the business
• Deliver refresher training sessions on systems, software updates, and best practices
• Create, maintain, and update training materials, guides, and knowledge resources
• Develop testing and assessment methods to measure learning outcomes
• Assist in maintaining an online library of training materials and user guides
• Produce clear and engaging documentation to support system users
• Promote knowledge sharing and continuous learning across the firm
• Research and implement innovative training methods and technologies
• Stay up to date with developments in legal technology and Microsoft applications
• Work closely with the IT support team to identify recurring issues and address them through training
• Collaborate with department heads to ensure training programmes align with business objectives