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IT Transformation Manager - 9 months FTC
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IT Transformation Manager - 9 months FTC
IT Transformation Manager (9-Month Fixed Term Contract)
Location: London/Hybrid (minimum 2 days per week in the office, based on business requirements)
Salary: £87,500 - £92,500 per annum (full-time equivalent, FTE)
Note: Although AI tools can assist, we encourage applications that showcase your unique voice, experiences, and personal perspective. Kindly ensure your CV and statement of suitability reflect who you are.
About the Role
Are you ready to lead a game-changing move that reshapes how we work across the entire organisation?
Which? is seeking an IT Transformation Manager to spearhead the transition from Google Workspace to Microsoft 365. This 9-month fixed term contract requires you to unite teams, suppliers, and stakeholders to deliver a smooth migration.
In this role, you will:
- Serve as the principal technical contact for this transformation, collaborating with supporters and partners.
- Work alongside the project sponsor to monitor success while personally leading the technical aspects of the project.
- Build trusted relationships with suppliers, internal IT teams, change managers, and project managers.
- Deliver all technical work needed for a seamless transition to Microsoft 365, identifying solutions, mitigating risks, and ensuring on-time delivery.
- Ensure everyone—from IT colleagues to technical risks—is understood, transparent, and aligned with progress.
Key Responsibilities
- Lead technical execution of the Google Workspace to Microsoft 365 migration, ensuring high quality and minimal disruption during transition.
- Collaborate with suppliers, IT teams, and project managers, effectively updating stakeholders on technical needs, risks, and progress.
- Oversee Microsoft 365 deployment, guaranteeing alignment with Which?’s policies, standards, and security requirements.
- Proactively identify technical risks and communicate them to the project manager and relevant team.
- Support preparedness efforts and user training, assisting during the changeover.
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About You
We seek a seasoned professional with: ✔ Strong experience managing large-scale IT transformations at the enterprise level. ✔ Proven ability to collaborate with suppliers and teams across diverse functions. ✔ In-depth knowledge of Microsoft 365, including setup expertise for large organisations. ✔ Organisational skills and the ability to simplify complex technical concepts for non-technical audiences. ✔ Strong relationship-building, diplomacy, and stakeholder coordination skills. ✔ Experience delivering shared objectives through cross-disciplinary teams.
For the full list of essential criteria, please refer to the Role Profile.
Interview Process
- Virtual meeting with the Head of PMO and the Head of IT & Corporate Systems.
- Virtual meeting with the Chief Product & Technology Officer.
Benefits
Which? offers a robust set of benefits to support your well-being:
- 35-hour working week
- 28 days paid holiday per year, plus Bank Holidays. The option to buy additional holiday days is also available.
- Generous pension scheme – 6% company contribution in Year One, rising to 11% thereafter (when you pay in 3%).
- Death in service provision (equivalent to six times your annual salary).
- Free access to:
- Which? member content and applications.
- Which? Money & Legal Helplines.
- Free wills for employees, with concessionary pricing for partners.
- Pluxee discount site for daily exclusive deals on shopping, travel, and more.
- "Work from (almost) anywhere" policy, allowing 4 weeks annual remote work.
- Flexible working (e.g., part time or job share) where possible.
Get help with your application
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To explore these benefits further or clarify options, please email recruitment@which.co.uk.
About Which?
Which? is the UK’s leading consumer advocate, dedicated to making life simpler, fairer, and safer for everyone.
Our culture thrives on diversity and inclusion, ensuring all perspectives contribute to our mission of positively impacting consumers. Ranked 3rd on the 2024 Top 25 Inclusive Employers List, we welcome diverse applications, knowing that varied viewpoints help us better serve our community.
As a Disability Confident Leader, we actively encourage applications from all backgrounds and provide reasonable adjustments to ensure accessibility. If you’d like support with your application (phone or paper submission), email recruitment@which.co.uk for assistance.
Important Notes
- Your application must meet the essential criteria outlined in the Role Profile to proceed.
- All submissions should be made through our online careers site; unsolicited applications by email are not accepted except in cases of reasonable adjustment needs.
We reserve the right to withdraw this advertisement at any time based on application volume.
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