Mayflower
Japanese-speaking community manager
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Japanese-speaking community manager
Community Manager (Japanese-speaking)
We are looking for a passionate and proactive Community Manager to lead and grow our Japanese-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment.
Job Responsibilities
- Community Building: Form and develop a thriving Japanese-speaking community.
- Outreach & Engagement: Attract new members and ensure an inclusive, vibrant atmosphere.
- Event Participation: Attend offline events and engage with community members face-to-face.
- Channel Management: Moderate and manage existing Discord channel.
- User Support: Actively interact in chats, help onboard new members, and provide friendly support.
- Feedback Loop: Gather and share user feedback to improve our platform’s functionality.
- Conflict Management: Prevent and resolve community conflicts with professionalism.
- Analytics & Activities: Monitor community metrics and conduct engagement activities to foster participation.
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You’ll thrive here if you have
- Japanese language proficiency
- 1+ year of experience as a Community Manager, Content Manager, or Social Media Manager in an online project.
- English proficiency at B2 level or higher — our internal team communicates primarily in English.
- Proficient in or familiar with Discord — a major plus!
- Highly literate, attentive, and empathetic with a keen eye for community sentiment.
- Self-driven and proactive — you take ownership and don’t wait to be told what to do.
- Excellent communicator — diplomatic, open-minded, and emotionally intelligent.
- Skilled in conflict resolution and creating an environment of psychological safety.
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Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
- Full remote work.
- Competitive compensation with a service contract.
- Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
- An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
- Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
- Career growth in a fast-scaling project with opportunities to influence technical decisions.
- A culture of recognition: our peer reward program celebrates contributions from across the team.
Interview steps
- HR interview
- Interview with the manager
- Test assignment
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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