East Sussex County Council
JCR – Lead Support Worker (Joint Community Rehab)
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JCR In Reach Service Coordinator – Job Description
Are you ready to help someone go home from hospital and live their life as independently as possible, while also being willing to communicate effectively with a variety of people? If so, this opportunity at Eastbourne District General Hospital could be for you.
Key Information
This is a fascinating development opportunity for someone who is:
- Organised
- Caring
- Detail-oriented
The JCR In Reach service is a new initiative by JCR (a service supporting individuals regaining independence after accidents or illness) and has recently secured funding to become a permanent team. The role involves working within a small team at the hospital, participating in meetings to identify individuals ideal for discharge with JCR’s support.
About the Role
The JCR In Reach Co-ordinator will:
- Operate in a fast-paced environment, assisting people transition from hospital to their homes more efficiently.
- Communicate calmly and professionally with hospital staff, patients, and families (with consent).
- Liaise with family members/next of kin on behalf of patients to plan their home discharge.
- Contribute to goal-based support plans to help individuals regain independence.
- Collaborate closely with health/social care professionals and JCR’s multidisciplinary team.
- Build relationships with key stakeholders and work under the oversight of a Team Leader.
JCR’s work supports individuals across a short, yet intensive, timeframe. The ideal candidate can help accelerate recovery and enable patients to return to daily life with confidence.
Key Requirements
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You should have:
- Strong communication skills (written and verbal)
- A strong ethical framework and ability to empathise with people experiencing vulnerability
- Experience working with health and social care professionals (e.g., therapists)
- An ability to design, implement, monitor, and review individualised support plans
- A UK driving license with access to a vehicle—or—proof of willingness to meet travel arrangements for this role
Optional but considered positively:
- Relevant qualifications within care, health/social work, or predictive skills.
- Prior experience with staying-more-independent/rehabilitation programs.
Why Join Us?
Comprehensive Training & Development
- In-depth training for managing staff and service delivery.
- Apprenticeship opportunities at multiple levels, from entry to degree, funded by the employer.
Career Growth & Support
- Opportunity for career progression within a supportive team.
- Thorough induction matching your learning needs.
- Ongoing managerial supervision and mentoring.
Competitive Benefits
- Pension scheme and attractive annual leave package.
- Staff benefits designed for work/life balance.
Working Culture & Making an Impact
- A supportive, caring team with a dedication to excellence.
- The chance to contribute to meaningful outcomes that enhance community impact.
- Working within a fast-growing service that values improvement and feedback.
How You’ll Work
The working pattern is generally 8:30 a.m. – 5:00 p.m., Monday to Friday. Occasional weekend shift participation may be required as part of a rota.
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Additional Details
Salary & Employment Conditions
- Full-time pro-rata salary adjustments apply for part-time or term-time-only positions.
Screening & Security
- Enhanced DBS check required due to working with vulnerable individuals.
- Overseas checks may be required if candidates have previously lived or worked abroad. For further guidance, see: Enhanced DBS info.
How to Apply
Application Process
- Submit your CV and a Supporting Statement through our application portal identifying:
- How you meet the person specification criteria, including relevant experiences, skills, or learning opportunities.
- Interviews will take place at County Hall in Lewes within four weeks of the advertised closing date.
Priority Selection
Candidates meeting certain criteria will be prioritised during our shortlisting process. See our priority status page for details.
Further Inquiries
- For an informal discussion, email Charlotte Hart, Team Leader, at charlotte.hart@eastsussex.gov.uk to arrange a meeting via Microsoft Teams or phone.
Further Support and Guidance
- [How to write an application](link to page) — our detailed guide on how to craft your Supporting Statement.
- Benefits overview — Diverse benefits including wellness, housing assistance, and more.
- Disability adjustments — If any adjustments are needed to participate in the application or selection process, please get in touch with the hiring manager.
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