Jackson Rose Recruitment Solutions | Marketing, PR & Comms Recruitment
Jewellery Sales Executive
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Jewellery Sales Executive
Location: Tunbridge Wells, Kent
Salary: £50,000 – £70,000 + Commission
Type: Full-Time, Permanent | Luxury Retail
The Opportunity
We are seeking an accomplished High Jewellery Sales Executive to join an exceptional boutique in the heart of Tunbridge Wells. This is a rare opportunity for a seasoned luxury retail professional to represent a curated collection at the highest level, building meaningful client relationships and delivering a sales experience befitting the finest pieces in the market.
The Role
As High Jewellery Sales Executive, you will be the custodian of the client journey from first introduction through to purchase and beyond. You will be responsible for driving boutique revenue, nurturing an established client book, and developing new relationships with high-net-worth individuals who expect nothing short of excellence. This is a consultative, relationship-led role — not a transactional one.
Key Responsibilities
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- Deliver an exceptional, tailored luxury retail experience across the full high jewellery and fine jewellery offering
- Manage and develop a personal client book, leveraging clienteling best practices to drive repeat purchase, referrals, and long-term loyalty
- Proactively identify and cultivate new HNW and UHNW client relationships through networking, private events, and boutique footfall
- Consistently meet and exceed individual KPIs and boutique sales targets
- Maintain expert-level product knowledge across collections, precious metals, gemstones, and artisan craftsmanship
- Support in-boutique events, private client viewings, and trunk shows
- Collaborate with the wider team to ensure a seamless, on-brand client experience
- Maintain accurate records within CRM systems and follow up diligently across the full sales cycle
The Ideal Candidate
- Demonstrable experience in high jewellery, fine jewellery, or luxury goods sales within a boutique or premium retail environment
- Proven track record of exceeding sales targets and managing a high-value client portfolio
- Sophisticated understanding of clienteling and private client relationship management
- Passionate about jewellery, gemstones, and luxury craftsmanship — with the knowledge to match
- Polished, confident communicator with the gravitas to engage a discerning, affluent clientele
- Commercially astute, self-motivated, and comfortable operating with autonomy
- Proficient with CRM platforms and disciplined in client data management and follow-up
- Experience in bespoke or made-to-order jewellery consultation is a distinct advantage
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What's On Offer
- Base salary of £50,000 – £70,000 DOE
- Competitive commission structure
- The chance to represent an outstanding product offering in a prestigious boutique setting
- A close-knit, passionate team environment in one of the South East's most affluent locations
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