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Estée Lauder Companies

Jo Malone London - Full Time Stylist - Regent Street

London
Posted 9 days ago
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Head Entrance Stylist at Jo Malone London

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity, and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day-to-day. From the signature Hand and Arm massage to hosting wedding consultations, where you’ll help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting, and cocktail masterclasses, our services and events are the talk of the town.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

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Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Additional responsibilities include maintaining the store environment and operations, assisting with opening and closing of the boutique, and housekeeping duties. The Stylist will understand their individual sales and service goals.


Key Responsibilities and Tasks

  • Deliver exceptional customer service
  • Maximise sales performance and productivity
  • Build collaborative relationships with colleagues
  • Support the execution of in-store events
  • Maintain awareness of stock and inventory
  • Uphold high visual merchandising (VM) standards and maintain the work environment
  • Stay informed about competitor activity and drive an omni-channel approach
  • Adhere to Brand grooming guidelines
  • Maintain the high standard of housekeeping

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Requirements

The ideal candidate will be warm, kind, and friendly, with a love for service and storytelling, paired with an adaptable and versatile attitude. You’ll need to be gracious, intelligent, polished, and embody a groomed, clean, and crisp image.

  • The ability to provide inspirational, authentic, and personalised customer service
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced environment
  • Proof of eligibility to live and work in the country required (if invited for an interview session)
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Skills

Customer Service
Sales Performance
Storytelling
Visual Merchandising
Inventory Management
Event Support
Omni-channel Approach
Relationship Building
Adaptability
Communication

Location

London, England, United Kingdom

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