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As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
The Role
We are looking for a Junior Account Manager to join our commercial function. In this role, you will be responsible for managing and growing a portfolio of commercial parking accounts, focusing on protecting existing revenue, identifying growth opportunities, and ensuring clients receive a consistent and high-quality service. As the primary point of contact for clients, you will work closely with internal teams like Customer Support, Operations, Product, and Finance to deliver successful commercial and operational outcomes. This is an exciting opportunity to take clear ownership of a dedicated portfolio and make a tangible impact on urban mobility solutions.
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How To Make An Impact
- Own and manage a portfolio of assigned accounts, acting as the main day-to-day contact and building strong, long-term relationships with client stakeholders.
- Drive revenue growth and protect existing revenue through regular client reviews, tariff assessments, enforcement optimization, service upgrades, and new site opportunities.
- Coordinate with internal teams to ensure smooth onboarding of new sites, efficient issue resolution, and prompt management of account performance metrics.
- Maintain accurate revenue forecasts, account plans, performance reports, and client data within the CRM system.
- Support contract renewals and commercial negotiations while collaborating closely with Sales on seamless handovers and expansion opportunities.
About you
You are a client-focused, commercially minded professional who thrives on building meaningful relationships and taking accountability for your portfolio. You approach challenges with a calm, solution-oriented mindset and enjoy collaborating across multiple internal teams to achieve shared goals. A proactive and organized specialist, you enjoy working with data and performance metrics to unlock value for your clients. You possess a growth mindset and are excited to bring your strengths into an environment where you can continuously learn and improve.
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Your background
- Proven experience in account management or client-facing commercial roles.
- Strong commercial awareness with a demonstrated ability to identify and close growth opportunities.
- Excellent communication, presentation, and stakeholder management skills.
- Comfortable analyzing data and performance metrics to drive insights.
- Highly organized with strong attention to detail and experience working with CRM systems.
- Experience in parking, mobility, property, SaaS, or managing multi-site portfolios is beneficial but not required.
This role is based in London.
About Us
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.
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