Furza
Junior Account Manager - Birmingham
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Junior Account Manager
Birmingham (Remote role, required in office monthly)
£32,000 + £10,000 OTE
About our Client
Our client is a market research and insights business that helps organisations make better decisions using real customer and market data. They work with businesses across a range of sectors, running research projects that explore customer behaviour, test ideas, and uncover insights that influence strategy. They are now looking for a Junior Account Manager to join their team and support the delivery of client research projects. This role is ideal for a graduate or early-career professional who enjoys communication, problem-solving, and working closely with both clients and internal teams.
You don’t need prior research or account management experience. They provide structured training and ongoing support to help you build confidence, commercial awareness, and practical client-facing skills. Day to day your role will include:
Supporting Clients
- Work alongside senior account managers to support a portfolio of client accounts
- Help keep clients informed about project progress, timelines, and next steps
- Learn how to build professional, long-term client relationships
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Helping Run Research Projects
- Support projects from the initial brief through to final delivery
- Work with internal research and operations teams to keep projects on track
- Help coordinate tasks, timelines, and project updates
Learning Research & Insights
- Assist with research materials such as questionnaires and briefing documents
- Support data checking and help prepare insight summaries
- Learn how research findings are turned into clear, practical recommendations
Organisation & Team Support
- Keep records and project information accurate and up to date
- Support reporting and administrative tasks linked to client work
- Contribute to a collaborative, supportive team environment
What They’re Looking For
- A strong communicator, both written and verbal
- Organised and comfortable juggling multiple tasks
- Curious and interested in how businesses make decisions
- Confident working with people and asking questions
- Keen to develop professional skills in a structured environment
- A degree in any discipline is welcome.
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Why This Role
- Clear training and support from day one
- Exposure to real clients and live projects
- Opportunity to develop transferable skills
- A role that grows in responsibility as your confidence and experience build
- Competitive salary of £32,000 + £10,000 OTE
- 25 days annual leave plus bank holidays
- Company pension scheme with employer contributions
- Flexible working options (hybrid/remote where applicable)
- Employee wellbeing programme and mental health support
- Cycle to work scheme
- Employee discounts and perks platform
- Regular team events and a collaborative work environment
- Life assurance cover
At Furza, we’re committed to promoting equality, diversity and inclusion. We encourage and welcome all applications from everyone, irrespective of background or circumstance. Apply today and our talent team will be in touch to support your requirements.
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