SHI Corporation UK Limited
Junior Account Manager
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Job Title: Inside Client Account Manager
Location: Milton Keynes (Hybrid) Salary: £28,000 base + quarterly bonus + commission + additional incentives
About Us
Since 1989, SHI International Corp. has helped organisations change the world through technology. We’ve grown every year, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organisations worldwide rely on SHI’s concierge approach to help them solve what’s next. Our employees—all 7,000 of them—form the heartbeat of SHI. If you join our team, you’ll benefit from:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits for peace of mind.
- World-class facilities and the technology needed to thrive—on-site or remote.
About the Role
SHI aims to recruit an Inside Client Account Manager (ICAM) for their Milton Keynes team. This role is perfect for someone early in their career, offering a pathway to develop in customer-facing, commercial environments and build a long-term career in sales and IT account management.
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As an ICAM, you will:
- Support and manage customer accounts, ensuring quality service.
- Work closely with internal teams and vendors to maintain seamless operations.
- Identify and capitalise on account growth opportunities.
Responsibilities
- Support and manage a portfolio of customer accounts.
- Prepare, manage, and follow up on quotes, orders, and renewals.
- Ensure accuracy and efficiency in order processing and administration.
- Build and maintain strong relationships with customers, vendors, and internal stakeholders.
- Collaborate with Account Managers and sales teams to meet business goals.
- Identify revenue opportunities and customer growth strategies.
- Maintain up-to-date records in internal systems.
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Requirements
- Strong communication and interpersonal skills.
- Proactive and organised with the ability to thrive in a fast-paced environment.
- Comfortable working with customers to build long-term relationships.
- Genuine interest in developing within a commercial or sales role.
- Previous customer-facing or administrative experience preferred, but not essential.
What We Offer
- Structured onboarding and training programme.
- Clear progression pathways into Account Management and Sales roles.
- Competitive bonus and commission structure.
- Opportunity to work with a global IT solutions organisation.
- A collaborative and supportive team environment.
At SHI, we value curiosity, ownership, and a customer-first mindset. If you’re motivated to learn and grow in a dynamic environment, we’d love to hear from you!
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