Infotechtion
Junior Change Manager
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Junior Change Manager (4–6 Years Experience)
Location: United Kingdom (Remote)
Company: Infotechtion
Employment Type: Full-time
Experience Level: Junior (4-6 Years)
Role Summary
We are seeking a Junior Change Manager to support the planning and delivery of organizational change initiatives, with a strong focus on user adoption, behavioral change, and stakeholder engagement, particularly within digital transformation and Microsoft 365 environments.
This is an excellent opportunity for someone early in their career to develop expertise in people-centered change management, working closely with senior stakeholders to ensure smooth adoption of new systems, processes, and technologies. The role will focus on driving awareness, engagement, learning, and adoption to ensure that organizational changes deliver lasting behavioral and business outcomes.
Key Responsibilities
Change Planning & User Adoption
- Assist in the development and execution of people-focused change management plans that support the adoption of new processes, systems, and ways of working.
- Support the assessment of how organizational changes will impact employees, teams, and business operations. Help identify barriers to adoption and develop activities to encourage positive behavioral change.
- Contribute to communication, engagement, and training plans designed to prepare users for change and improve adoption outcomes.
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Stakeholder Engagement
- Work closely with business stakeholders, end users, and project teams to understand the people impacts of change initiatives.
- Build and maintain positive stakeholder relationships to support awareness, understanding, and acceptance of change.
- Support engagement activities that encourage user participation and foster commitment to new ways of working.
- Gather feedback, identify resistance, and help implement strategies to address adoption challenges and behavioral barriers.
User Communication & Training
- Assist in creating clear and engaging communication materials that explain the purpose, benefits, and impact of change.
- Support the development of training content, user guides, and adoption resources to enable successful behavioral change.
- Coordinate training sessions and workshops to prepare users for transition.
- Promote change messages that reinforce desired behaviors and encourage sustained adoption.
User Adoption & Monitoring
- Monitor user adoption, engagement, and business readiness metrics to assess the effectiveness of change activities.
- Support the collection and analysis of user feedback to identify areas for improvement.
- Assist in reporting on adoption progress, behavioral outcomes, and change effectiveness.
- Recommend opportunities to improve engagement approaches and strengthen long-term adoption of new ways of working.
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Governance & Documentation
- Maintain change documentation, stakeholder assessments, communication plans, and adoption reporting materials.
- Ensure alignment with organizational change frameworks, standards, and best practices.
Required Qualifications
- 4–6 years of experience in change management, project support, or similar roles.
- Understanding of change management principles and methodologies.
- Strong communication and stakeholder engagement skills.
- Ability to work in a structured and organized manner.
- Good analytical and problem-solving skills.
- Experience working in digital, IT, or transformation environments.
- Bachelor’s degree in Business, Management, or a related field.
Preferred Qualifications
- Familiarity with Microsoft 365 (SharePoint, Teams, etc.)
- Exposure to change frameworks (e.g., ADKAR, Prosci)
- Experience supporting training or communications in projects
- Certification in change management (Prosci or similar)
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