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Junior Estate Agent Apprentice
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You'll be embedded in our sales team, supporting negotiators across live developer instructions, from buyer enquiries through to exchange. This isn't a shadowing role — you'll be on the phones, in viewings, and learning how new-build sales actually works from week one.
What You'll Be Doing
- Handle inbound buyer enquiries and qualify leads for the sales team
- Support viewing coordination and follow-up communications
- Maintain accurate buyer and property records in the CRM (GoHighLevel)
- Assist negotiators with progression of sales through to exchange and completion
- Learn and apply compliance requirements (AML, ID checks) under supervision
- Support developer reporting and stock updates
What You'll Learn
- End-to-end new homes sales process, from lead to legal completion
- Buyer qualification and objection handling
- Property law and compliance fundamentals relevant to sales
- CRM and pipeline management
What We're Looking For
- Confident communicator, comfortable on the phone
- Organised, with strong attention to detail
- Genuine interest in property and sales
- Resilient and coachable — happy to be corrected and improve fast
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Course contents
- To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
- To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
- To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team.
- Know how to manage the relationship with the customer.
- Appropriate use of social media sites, i.e. Facebook, Twitter, LinkedIn, and smartphone applications.
- Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, touch typing, cameras, PCs/laptops/tablets, cloud data systems (and data compliance), safety devices.
- To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals.
- To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research.
- Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services.
- Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).
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Renowned Homes
Renowned Homes is a London-based new homes consultancy. We don't list developments, we move them. Rather than operating as a traditional estate agency, we work as an embedded sales partner to developers, taking ownership of pricing, positioning, demand generation, and sales execution from launch through to completion.
We've sold over £80M in new homes, work with developers including Berkeley Group, Ballymore, Barratt, Hill Group, London Square and Fairview, and our founder was recognised in UK Parliament as Under 30's Entrepreneur of the Year in 2025. It's a lean, high-performance, founder-led team — apprentices here get real responsibility from day one, not just admin support.
Your earnings can increase over time with an apprenticeship. Strong performers move into a full negotiator role, with a self-employed, commission-earning career path from there.
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