Employee Relations

• Serve as a trusted advisor to key stakeholders, delivering a solutions-focused approach to employee relations matters, including disciplinary actions (up to and including dismissal), while proactively identifying trends and opportunities to prevent recurring issues.
• Lead and conduct comprehensive, impartial, and high-quality investigations, ensuring compliance with legal and regulatory requirements, as well as organisational policies.
• Escalate guidance and support to the Senior HR Business Partner in managing high-stakes disciplinary cases beyond Final Written Warning and complex grievance matters, ensuring consistent application of policy and risk mitigation.
• Maintain accurate and confidential ER records, tracking ER case progress and ensuring compliance with company policy and procedure

HR Administration

• Manage the group HR mailbox, including responding to queries, categorisation of emails and escalation where necessary
• Support recruitment and onboarding activities in partnership with Talent Acquisition, including background checks, inductions, and system workflow management across ATS and HRIS
• Manage end-to-end HR administration for onboarding and offboarding, including contracts, documentation, references, personnel files and exit processes
• Act as HR systems administrator, maintaining HRIS, payroll, and benefits platforms, ensuring all employee data is accurately recorded and kept updated
• Support payroll and compensation queries
• Maintain HR policies and ensure compliance with employment, immigration, and Right to Work requirements, including audits and record management
• Support employee mobility, visa administration, DBS checks, and licensing requirements in collaboration with compliance teams
• Responsible for raising purchase orders and processing HR invoices in SAP Concur for payment
• Manage and administer benefits documentation, including auditing and reconciliation of monthly employee enrolment changes

Reporting and Insights

• Provide reports and insights, including first level analysis of data trends and KPI’s to support decision-making and continuous improvement
• Coordinate training, and provide training statistics
• Updating and maintaining employee opinion survey action tracker

Who You Are

• Understanding of UK employment and immigration law, and demonstrable HR Business Partnering experience
• Experience managing complex employee relations cases, influencing organizational strategy, and coaching best-in-class HR practices
• Demonstrable experience of working with hourly paid populations and shift working environments
• Strategic, proactive, and solutions-oriented mindset, with the energy and initiative to identify challenges, drive meaningful change, and deliver measurable organizational value.
• Advanced analytical and critical thinking capabilities, adept at interpreting HR data to generate actionable insights and inform decision-making.
• Experience managing end-to-end HR processes using HRIS systems (Dayforce desirable)
• Ability to support and promote high-quality employee lifecycle processes and continuous improvement initiatives
• Good communication with the ability to build rapport and credibility at all levels
• High level of integrity and discretion when handling sensitive information
• Collaborative, proactive, and customer-focused approach within a fast-paced environment
• Excellent organisational, problem-solving, analytical, and critical thinking skills with the ability to prioritise and meet deadlines
• Innovative, solutions-focused mindset with strong reporting and data analysis capability
• Highly proficient in Microsoft Office

Please Note: You must be aged 18 or above and have the right to work in the UK