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SmartSearch

Junior Infrastructure Engineer

Bradford
Posted 1 day ago
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SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

We are looking for a Junior Infrastructure Engineer to join our Infrastructure team and support the day-to-day operation, maintenance, and improvement of SmartSearch's internal and platform infrastructure.

This is a great opportunity for someone early in their infrastructure career who has experience in IT support, service desk, or a similar technical role, and is keen to develop across Microsoft technologies, cloud services, networking, virtualization, backup, security, and automation.

Varied Day To Day Responsibilities

  • Provide support for SmartSearch's internal IT infrastructure, platform infrastructure, networking, and business systems.
  • Assist with troubleshooting Windows-based environments, including desktop, server, connectivity, and access issues.
  • Support Microsoft 365, Microsoft Teams, Azure services, and related cloud technologies.
  • Assist with basic networking administration and connectivity troubleshooting.
  • Support backup, replication, monitoring, patching, upgrades, and routine system checks.
  • Work with the Support Team to help resolve escalated technical issues within agreed SLAs.
  • Ensure tickets are updated clearly, accurately, and in a timely manner.
  • Follow internal security policies, change management procedures, and technical processes.
  • Contribute to documentation and proactively suggest improvements where appropriate.
  • Learn from senior engineers and continue developing skills across infrastructure, cloud, networking, and security.

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WHAT ARE WE LOOKING FOR IN A CANDIDATE?

The successful candidate should have an interest in, or basic understanding of, some of the following technologies:

  • Microsoft Technology Stack, including Windows desktop and server environments.
  • Microsoft 365, Microsoft Teams, and related collaboration tools.
  • Microsoft Azure and cloud-based services.
  • Basic networking concepts, including DNS, DHCP, VPNs, firewalls, VLANs, and switching.
  • VMware, Hyper-V, or similar virtualization platforms.
  • Backup and replication technologies, such as Veeam.
  • PowerShell scripting, automation, or a desire to develop these skills.
  • Infrastructure security, patching, monitoring, and vulnerability management.

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WHAT IS LIFE LIKE AT SMARTSEARCH?

We are a multi-award-winning Tech company with an aspirational mentality. Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fastest Growing Tech Companies by Northern Tech Awards 2024, as well as being named Technology Provider of the Year by Corporate Finance Awards 2024. We have been Great Place To Work Certified since 2022.

There are excellent progression opportunities due to our growth, and you will have personal development goals, regular feedback, and support. We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives, and support for local schools, we actively foster a positive impact on our community.

Company Benefits

Our comprehensive benefit package includes:

  • 25 days holiday rising to 30 with each year of service.
  • Private Medical Insurance covering dental and optical.
  • Company pension scheme.
  • Life Assurance – 4x your annual salary.
  • 1 day paid volunteering per year.
  • Enhanced maternity / paternity offerings.
  • Employee Assistance Programme.
  • Cycle to work scheme.
  • On-site gym.
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Skills

Microsoft Technology Stack
Microsoft 365
Microsoft Teams
Microsoft Azure
Networking
DNS
DHCP
VPNs
Firewalls
VLANs
Switching
VMware
Hyper-V
Backup Technologies
PowerShell
Infrastructure Security

Location

Bradford, England, United Kingdom

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