Judge & Priestley
Junior Paralegal – Claims & Enforcement
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Junior Paralegal – Claims & Enforcement
Credit Recovery Officer – Bromley
Department: Credit Solutions
Location: Bromley
Compensation: £26,936 per year
About the Role
Exciting Opportunity at Judge and Priestley Solicitors LLP
Our Values
- Expert: We invest in the continual development of our people, team, and technology to ensure we remain experts in everything we do.
- Professional: We are accountable to our clients, colleagues, and stakeholders to ensure openness, transparency, and integrity.
- Friendly: Whilst maintaining professionalism, we prioritise approachability to help those we work with feel at ease.
Do you love leveraging your excellent communication skills in a target-driven environment? Do you have debt recovery experience and want to advance your career in a supportive, diverse firm? If so, this role is for you!
Key Responsibilities
The Claims & Enforcement Team is seeking a driven and enthusiastic communicator to support debt recovery efforts. Your responsibilities include:
- Issuing and managing legal procedures to recover debts for our clients.
- Engaging with customers/debtors via telephone, correspondence, and email to:
- Negotiate settlements and payment arrangements.
- Assess affordability and vulnerabilities in debt cases.
- Contributing to the team’s success in achieving target-driven outcomes.
- Prioritising career progression opportunities in a supportive environment.
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Requirements
Previous Experience
- Experience using case management systems (essential).
- Prior work in debt recovery roles within Finance, Utilities, or Local Authority (desirable).
Knowledge & Skills
- A solid understanding of legal and court processes related to debt recovery.
- Familiarity with Lexcel standards and Data Protection (DPA) requirements (desirable).
Qualifications
- Educated to GCSE standard (grades A–C in Mathematics and English or equivalent).
- ILEX Level 3 Legal Executive Diploma or above (desirable).
- Qualifying law degree and Legal Practice Course completion (desirable).
Benefits
Join a firm dedicated to supporting your personal and professional growth with the following benefits:
Financial & Professional
- Profit Share Scheme – Non-contractual bonus paid annually based on company profitorability.
- Pyramid & Commission Scheme – Subject to eligibility criteria and individual performance.
- Recruitment Incentive – Up to £2,000 referral bonus for successful internal candidate introductions.
- Legal Fees Assistance – After one year of service, support towards legal expenses.
- Death in Service Insurance – 2× salary approved to beneficiaries.
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Workplace Wellbeing
- Wellbeing – WorkLifeCentral: A comprehensive programme covering:
- Career development
- Family support
- Mental health resources
- Inclusion initiatives
- Worklife® Assisted Fertility – Discounted support for medical assistance programmes.
- Season Ticket Loan – Interest-free advance for transport costs after probation.
- Cycle to Work Scheme – Savings of 25–39% on bike purchases.
Family & Holidays
- Flexible Annual Leave:
- 25 days minimum (increasing by one day per year, max 30 days).
- 5 days of unused leave may be carried over.
- Birthday Leave – An extra day’s leave if your birthday falls on a working day.
- Maternity/Paternity/Adoption Leave – Enhanced leave eligibility after two years’ service.
- Pension Plan – Mandatory auto-enrolment after three months, dependent on age and salary.
Health & Community
- Medicash Scheme – Cashback on selected health services.
- Volunteer Sabbatical – Up to 2 paidleave days annually for community service contributions.
- Long Service Awards – Recognised with formal events, extra leave, or monetary rewards.
For detailed terms and conditions of any specific benefit, please ask during the recruitment process. [...]
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