Junior Sales & Applications Engineer

Based at Heanor

JOB PURPOSE

The key functions of the role are concept design & proposal engineering tasks, which include:

• Providing a technical sales support service to new and existing customers in order to secure profitable contracts.
• Providing pre-contract engineering support; producing concept designs & sketches, in a timely and effective manner to meet our customer’s requirements.
• Creating, developing and maintaining positive customer relationships and partnerships.
• Involvement with product development and product improvement.

JOB ACTIVITIES

• To be part of the sales & engineering point of contact for appointed customers and projects; capturing and interpreting project/customer requirements and promoting the benefits of Cullum solutions.
• Produce concept designs for our range of Products.
• Prepare documents and sketches to effectively communicate and capture the equipment required to meet the customer’s needs, such that the costs can be estimated.
• Co-ordinate the production of internal and external estimates for the proposed design solution, including the production of equipment specifications.
• Produce financial cost models of the proposed customer solution/s for Director approval.
• Produce detailed proposal documents to effectively communicate solution and the benefits offered by Cullum.
• Support & contribute to product improvement & development initiatives including continuous improvement.
• Provide effective communication with internal & external customers to assist in securing profitable contracts.
• Work closely with & support other departments in the Company to ensure that customer’s and the Company’s requirements and expectations are met.
• Where required undertake customer visits and subsequent reporting, to include UK and overseas visits.
• Assist in creating and maintaining long term relationships with our customers to support and develop the business.
• Complete clear notes and packages of technical & commercial information to ensure effective handover from the point of Sales to the Project Execution Team.
• All activities must be completed in a timely and effective manner to meet the deadlines set by our customer and the Company.
• The post Holder must work to attain optimum performance in service and delivery within their area of responsibility.
• The work is varied, may be complex and will involve changing rapidly from one task to another during the working day, often under pressure.
• Will be required to communicate with other services and outside organisations at all levels.
• Will be required to work individually and as part of a team to achieve tight deadlines, using own initiative. On occasion there may be a requirement to supervise staff.
• Will be required to seek the advice of the Sales Engineer UK & US, International Sales Director, Lead Mechanical Design Engineer & Technical & Compliance Director on difficult or contentious matters.
• For information on signature authorisations that may be applicable to this role, please refer to Departmental Operating Instructions held within the Official Documentation Directory.
• Promote and represent Cullum when required, setting a good personal example at all times.
• Take all possible and reasonable steps to create a harmonious working environment using effective communication and team working techniques.
• Be aware of, and adhere to Cullum policies and procedures, including but not limited to the Health, Safety, Welfare, Environmental & Quality policies and procedures and the Employee Handbook.
• Undertake duties as may be required within capabilities consistent with the Terms and Conditions of employment and responsibilities in accordance with UK and EC Laws.
• Undertake tasks and responsibilities assigned by line manager.